Employer Industry: Vehicle Remarketing and Title Procurement Services

Why consider this job opportunity:
- Salary up to $26.00 for residents in specified states
- Comprehensive benefits package including health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays, and vacations
- Opportunity for career advancement within a supportive and collaborative team environment
- Flexible remote work arrangement with only occasional travel required
- Chance to make a positive impact on customer satisfaction and vehicle title processes

What to Expect (Job Responsibilities):
- Review new file assignments and determine effective handling procedures for title documents
- Handle telephone inquiries regarding claim status and the total loss title process
- Conduct first and second-level service recovery efforts and critical issue resolution
- Ensure all documents related to a claim are properly managed and electronically attached
- Mentor and assist with onboarding and training of peers within the department

What is Required (Qualifications):
- 4 or more years of prior auto insurance claims handling experience
- Excellent written and verbal communication skills for collaboration across departments
- High School Diploma or equivalent; some college education preferred
- Experience handling vehicle titles and state-specific documents preferred
- Proficient in Microsoft Office software suites (Word, Outlook, Excel)

How to Stand Out (Preferred Qualifications):
- Experience in a fast service-oriented environment
- Ability to handle difficult and stressful situations with professional composure
- Proven experience analyzing, organizing, and prioritizing work to meet deadlines

#VehicleRemarketing #CustomerCare #RemoteWork #CareerGrowth #InsuranceClaims

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