Employer Industry: Government Technology Services

Why consider this job opportunity:
- Remote work position providing flexibility and work-life balance
- Opportunity for career advancement and growth within the organization
- Involvement in a critical modernization program for federal inmate management systems
- Collaborative work environment with a focus on training and support
- Competitive salary and benefits package

What to Expect (Job Responsibilities):
- Develop and deliver end-user training for software applications using various instructional design practices
- Provide onsite support to end-users during User Acceptance Testing
- Create technical documentation for system use and training purposes
- Collaborate with the Change Management Lead to align training materials with organizational needs
- Conduct Training Needs Assessments and document User Stories for User Guides

What is Required (Qualifications):
- Minimum of 3 years of training experience in software application development and end-user training
- Proficiency in Adobe Captivate for building interactive eLearning modules
- Experience using a Learning Management System (LMS) to manage training content
- Excellent communication, facilitation, and interpersonal skills
- Must be a U.S. Citizen or a permanent resident alien and obtain a Bureau of Prisons MBI or BI Security Clearance

How to Stand Out (Preferred Qualifications):
- Experience working in an Agile environment and supporting multiple agile teams
- Familiarity with GitLab and Agile Frameworks for developing user stories
- Ability to create Section 508 compliant documentation

#GovernmentTechnology #TrainingDevelopment #RemoteWork #CareerGrowth #AgileEnvironment

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