#Li-Hybrid

The Role: Senior Virtual Service Sales Representative

We are looking for an experienced Inside Service Sales Representative to help us
unlock further commercial value for our business.

What will you do?
The mission of the Field Services Inside Service Sales Representative is to maximize
services revenue by establishing, building and nurturing relationships with assigned
portfolio of Proximity Accounts. he/she can be responsible to manage by delegation
from outside sales services some tasks related to Strategic and Targeted Accounts.

Essential Responsibilities:
 Build and manage FS Opportunity Pipeline
o Analyze & qualify opportunities in BFO
o Meet daily goal for outbound sales calls to support existing customer base and
identify and pursue new opportunities with existing accounts.
o Take inbound calls and e-mails to support existing customer base and foster
new points of contact and potential accounts thanks to marketing & sales
campaign, FSR leads and CCC/other sales leads
o Develop cross-selling between Line of Businesses service offer
o Transfer new product sales opportunities to Account Managers from the BUs
or Inside Sales from the country
o Quote and close the deal for standard services offer
o Coordinate with all the FS teams and product teams if needed, to satisfy service
opportunities

Internal
o Keep up to date the data of Installed Base of the customers
o Document all records of customer history in BFO.
o Respond on-time and on-quality to On-demand requests from the customers
Main interactions:
Customers, FS Operational Marketing, CCC, Outside services sales, Order
Management, FS Operation

Key Success Factors:
Close collaboration with Outside Services Sales for complex on-demand sales
Reactivity on FSR and CCC opportunity generation.
Regular collaboration with FS Operational Marketing Leader for thorough
understanding of Demand generation plans, country Installed Base profile and
associated services offer available and to be launched in the next months.

Who would be successful?
Education: Bachelor's/College Degree in Electrical / Electronics / Computer /
Mechanical Engineering or equivalent
Experience: 2 years IS/ Field Service Representative/ Customer Care
Soft skills:
sales oriented/ results oriented/ daring/ passionate/ team player/ organized/ resilient/
voice is clear & understandable/ engaging & enthusiastic
Basic to intermediate skill in MS Office products (Excel, Word, Powerpoint), BFO.
Familiarity with Schneider Electric products and services.
Familiarity with phone, Internet, e-mail systems and social media
Verbal and written communication skills
Able to prioritize and manage multiple tasks and build customer relationships.
Successfully complete assigned training paths and successfully engage in technical
sales conversations.
Language skills: native speaker level for local context
What’s in it for me?
 Global family leave
 Comprehensive medical coverage for employee and dependents
 Blue sky Friday
 Worldwide Employee Stock Ownership
 On-site gym

…and more!
Who will you report to?
About Services
As a customer-centric organization, Schneider Electric is a trusted advisor to help
customers increase asset reliability, improve total cost of ownership and drive
customers’ enterprise’s digital transformation towards sustainability, efficiency and
safety.
Why us?
Schneider Electric is leading the digital transformation of energy management and
automation. Our technologies enable the world to use energy in a safe, efficient and
sustainable manner. We strive to promote a global economy that is both ecologically
viable and highly productive.
€25.7bn global revenue
137 000+ employees in 100+ countries
45% of revenue from IoT
5% of revenue devoted for R&D
Video Link: https://youtu.be/J0cFSdFpI24
Let us learn about you! Apply today.
You must submit an online application to be considered for any position with us. This
position will be posted until filled.
It is the policy of Schneider Electric to provide equal employment and advancement
opportunities in the areas of recruiting, hiring, training, transferring, and promoting all
qualified individuals regardless of race, religion, color, gender, disability, national origin,
ancestry, age, military status, sexual orientation, marital status, or any other legally
protected characteristic or conduct.