Job Posting Title

Server-Storage Analyst

Job Category

Infrastructure

Language Requirements

English / Anglais

Flexible Work Agreement Type

Posting End Date

2024-02-19

Job Grade

CS-3

Pay Range

$100,112 - $123,275

Job Summary

The Server-Storage Analyst provides full level of specialization in the planning, development, implementation, configuration, administration, testing, monitoring, reporting and support of existing and new systems, and changes in the areas of operational Server, Storage, Data Protection and Security technologies both on premises and externally hosted. The incumbent is expected to have knowledge in one or many of the following technologies: server operating systems, virtualization technologies, Unified Computing System (UCS), high availability technologies, storage, data protection and Security technologies.

Job Description

What NAV CANADA offers you:

• Challenging, team-oriented work environment
• Competitive compensation and flexible benefits
• Defined benefit pension plan
• Opportunities for growth and development
• Flexible work arrangements
• Diverse and inclusive workforce

Key Accountabilities:

• Involved in the design, development, implementation, optimization and testing of Server, Storage and Datacenter implementations.
• Reviews and evaluates the operational viability of enhancements or changes to the server, storage, and data protection Infrastructure.
• Participates in the orchestration and automation of server installation and configuration automation.
• Recommends acceptance or rejection of requests for change while ensuring the best possible measures are in place related to technical requirements for infrastructure, networking connectivity and security best practices while ensuring current and future interoperability with NAV CANADA system infrastructure.
• Provides advice to internal clients on functional requirements, such as standards and other components related to security, policies, configuration and setting compliancy.
• Provides guidance and expertise to clients in the resolution of interrelated operational deployment of system software, applications and shared infrastructure service problems while ensuring maintenance of performance standards.
• Validates and contributes to the development, writing and maintenance of technical documentation, including architecture and design documents, test scripts and results, requirements, implementation plans, maintenance and support documents and end-user instructions.
• Schedules and performs regular preventive system maintenance including upgrades and / or patching to address security vulnerabilities and / or operational enhancements.
• Supports asset and configuration management processes and procedures.
• Responsible for identifying and “patching” any security weaknesses they may find and making recommendations for security hardware and software.
• May act as technical / team lead for various operations in own functional area for moderately complex to complex projects to implement new applications and / or change management projects.

Job Requirements

Education:

• Graduated from a recognized university or college with a degree/certification in Engineering, Computer Sciences/Information Technology, Business Administration, MBA and/or Aviation and at least 5 years related experience OR an acceptable combination of education, related experience, and training.

Experience:

• Experience in technology related to the systems and applications under the position responsibility.
• Experience in Operational Technology and/or Information Technology (IT) Servers and Storage.
• Experience providing functional and technical support for software and systems and a strong understanding of the underlying technical and business environment, processes, and workflows.
• Experience providing subject matter expertise and lifecycle support in Server infrastructure.
• Experience in the design, implementation, testing and support of Server infrastructure.
• Experience troubleshooting complex interrelated infrastructure issues.
• Experience creating and maintaining technical documentation.
• Experience developing and maintaining communications related to support, changes and enhancements to Server, Storage and Data Protection infrastructure.
• Experience with traditional and agile project management frameworks, Change Management, quality management, patch management, and life-cycle processes and guidelines.
• Experience using office productivity tools.
• Experience with Azure DevOps would be considered an asset.
• Experience with Power Automate Flow would be considered an asset.

Knowledge:

• Industry trends, development practices and leading-edge technologies.
• Knowledge of the design, support, life-cycle and industry trends for Server and datacenter hardware, firmware, and operating systems.
• Hyperconverged technology.
• Knowledge of hypervisor technologies (vSphere, ESXi, vCenter, AHV, etc.).
• Knowledge of infrastructure and system configuration, management tools and technologies.
• Knowledge of lifecycle and change management.

Abilities:

• Identify, diagnose, and resolve complex and varied problems.
• Provide expert advice, guidance, and opinions in area of specialization, through knowledge sharing, coaching, mentoring and creative thinking.
• Lead moderately complex projects as required.
• Contribute to team building and dynamics.
• Possesses excellent analytical skills to assess, test, troubleshoot, determine root cause, and recommend new courses of actions/process improvement.
• Fast learning ability with a constant desire to upskill. Autodidact when needed.
• Retrospect and learn from own and team’s successes and challenges.
• Operate and adapt to rapidly changing conditions and priorities.
• Agile and comfortable with operating in a dynamic and disruptive environment
• Driven by value realization and outcomes.

Personal Suitability:

• Ability to successfully manage and prioritize multiple assigned tasks.
• Ability to work independently and in a team environment.
• Ability to work in a fast-paced environment with lots of demand.
• Effective interpersonal skills (written and oral) in establishing and maintaining appropriate relationships when dealings with team members, colleagues, management, clients, and vendors.
• Capable of establishing and maintaining open communication between business groups.
• Possesses a strong verbal and written communication skillset.
• Attention to detail, quality focused.
• Shows initiative and takes actions when faced with ambiguity.
• Excellent oral and written communication skills.

Working conditions:

• Occasional Travel required.
• This position is based at Ottawa Logistics Centre but may be eligible for a flexible work arrangement.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

At NAV CANADA, safety is our priority. We require pre-employment drug screening for all candidates offered positions designated as safety sensitive in accordance with NAV CANADA’s Drug and Alcohol policy.

We thank all applicants for their interest; only those selected for an interview will be contacted.