Job Description

Service Business Officer

Derby/ Hybrid (3 days a week in the office)

Full time

Why Rolls-Royce?

Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount.

We are proud to be a force for progress, powering, protecting and connecting people everywhere.

We want to ensure that the excellence and ingenuity that has shaped our history continues into our future, and we need people like you to come and join us on this journey.

We’ll provide an environment of caring and belonging where you can be yourself. An inclusive, innovative culture that invests in you, gives you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference.

What we offer:

We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts.

What you will be doing:

An exciting opportunity has arisen for a number of Service Business Officers to join our team in the Civil Aerospace Service Business Team at Rolls-Royce in Derby.

The Civil Aerospace Service Business Team is responsible for helping drive business performance by providing focused, insightful information that will allow Civil Aerospace to make better decisions and extract value in a cost-effective manner, we take pride in being an inspirational place to work with its own calendar of social events and team building activities.

The Service Business team forecasts the profitability for all aftermarket service offerings such as Total Care, Flex and SelectCare as well as supporting the Project and Customer teams in the management of their contracts. You will report to a Service Business Manager within the Civil Aerospace Service Business Team.

Responsibilities:

In this role, you will be responsible for delivering an accurate financial forecast of our aftermarket contracts (through Contract Review Pack’s) comprising of collating operational inputs and completing suitable analysis via department tools to produce an aeroengine Shop Visit Plan by considering current and predicted service performance.

• Offering broad analytical support for multiple functions, to include supporting the commercial teams with business evaluations, scenario modelling and customer contract reviews for sales opportunities and campaigns.
• Forecasting TotalCare, Flex, SelectCare and Fixed Price Over-Haul business returns, liaising with multiple different functions across the business to complete this activity.
• Creating and monitoring engine overhaul / spare parts sale forecasts to support both the Parts forecast and Maintenance Repair and Overhaul of engines load forecast.
• Creating and monitoring engine overhaul forecasts and spare part sales

Who we’re looking for

At Rolls-Royce we put safety first, do the right thing, keep it simple and make a difference. These principles form the behaviours that guide us and are an essential component of our assessment process. They are the fundamental qualities that we seek for all roles. For this role you will need to demonstrate understanding of the appliable health and safety standards and we are looking for someone who is/has:

• Microsoft Excel experience is essential.
• Project Management, Forecasting, Analysis, Communication skills
• Confidence and understanding of financial statements, Profit & Loss
• Experience in multi-team communication and stakeholder engagement
• Business Acumen

We are an equal opportunities employer. We’re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we’ll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential.

We welcome applications from people with a refugee background.

You can learn more about our global Inclusion strategy at Our people | Rolls-Royce

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