Employer Industry: Insurance

Why consider this job opportunity:
- Salary up to $25.00 per hour
- Opportunity for career advancement and growth within a leading global insurance organization
- Work remotely with flexible hours between 7 am – 8 pm Pacific Standard Time
- Comprehensive employee benefits package for employees and eligible dependents
- Inclusive and diverse work environment fostering unique perspectives and ideas
- Potential for short-term incentive bonuses and merit increases

What to Expect (Job Responsibilities):
- Field incoming calls from dealerships, service shops, and inspectors regarding low exposure, low complexity, mechanical breakdown claims
- Determine applicable contractual coverage and the most appropriate replacement/repair solution
- Negotiate costs and labor hours associated with timely resolution of claims
- Proactively communicate information and respond to inquiries to ensure excellent customer service
- Provide technical support to external sales staff and collaborate with service shops and dealership personnel

What is Required (Qualifications):
- High School Diploma or Equivalent and 2 or more years of experience in the automotive repair area, or
- Bachelor’s Degree and 1 or more years of experience in the automotive repair area, or
- Zurich approved Apprenticeship program including an Associate Degree and 1 or more years of experience in the automotive repair area
- Customer service experience
- Experience with Microsoft Office

How to Stand Out (Preferred Qualifications):
- Experience in auto industry areas of service repair, auto technology, parts department, machinist, powersports technician, service management, or service advisor
- Strong communication and negotiation skills
- Ability to multi-task effectively
- Organization and time management skills
- Experience with collaboration and working across workgroups

#Insurance #CustomerService #RemoteWork #CareerOpportunities #DiversityAndInclusion

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.