Employer Industry: Security Systems Integration

Why consider this job opportunity:
- Competitive salary and compensation plan
- Comprehensive benefits package including medical, dental, and vision plans
- Opportunities for career growth and development within a supportive and inclusive environment
- Flexible working arrangements with the option for remote work
- Paid time off, including company holidays and a unique Fun & Laughter Day Off
- Tuition reimbursement and a 401K matching plan

What to Expect (Job Responsibilities):
- Handle incoming customer calls, including service dispatching, tracking, and scheduling of calls
- Create and dispatch work orders for planned maintenance and service
- Attend weekly planning sessions and conduct service paperwork reconciliation
- Monitor subcontractor pricing and process invoicing
- Maintain customer service binders to enhance customer satisfaction

What is Required (Qualifications):
- Exceptional telephone and personal customer service skills
- Minimum educational requirement: College degree, trade school, or equivalent experience
- Proficiency in Microsoft Outlook, Excel, and Word
- Basic financial knowledge, including understanding accounts receivable/payable and purchase orders
- Solid organizational skills and ability to manage multiple projects simultaneously

How to Stand Out (Preferred Qualifications):
- 1-3 years of experience in a call center, dispatch, or administrative role
- Experience in a construction industry environment
- Background in a security alarm-related field

#SecuritySystems #CustomerService #CareerOpportunity #InclusiveWorkplace #CompetitiveBenefits

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