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Service Desk Analyst I, Tier 1 Remote - Weekends NM,TX,AZ CO only


Pay$15.00 - $17.00 / hour
LocationAlbuquerque/New Mexico
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 2854064
      Employer Industry: Healthcare IT

      Why consider this job opportunity:
      - Salary up to $17 per hour
      - Opportunity for career advancement and growth within the organization
      - Flexibility to work remotely or at the office
      - Meaningful work making a difference in the lives of patients and healthcare staff
      - Supportive work environment with a culture that values mutual respect and open communication

      What to Expect (Job Responsibilities):
      - Resolve technical software and hardware problems using logical problem-solving skills
      - Assist multiple clients across different ticketing systems
      - Provide End-User Electronic Health Record (EHR) usability assistance to clinicians
      - Create an exceptional customer service experience with effective communication and empathy
      - Maintain good team interactions while working independently

      What is Required (Qualifications):
      - High School diploma or G.E.D. equivalent
      - Previous experience in a Customer Service Environment
      - Working knowledge of PC operations and ability to navigate between different desktop applications
      - Excellent verbal and written communication skills
      - Ability to excel at problem solving and adapt to an ever-changing environment

      How to Stand Out (Preferred Qualifications):
      - CompTIA A+ Certification
      - Knowledge of medical-based terms and phrases
      - Electronic Health Record (EHR) experience

      #HealthcareIT #CustomerService #RemoteWork #CareerDevelopment #CompetitivePay

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      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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