Employer Industry: Healthcare IT

Why consider this job opportunity:
- Salary up to $17 per hour
- Opportunity for professional development and earning technical certifications
- Flexibility to work remotely or from the office
- Meaningful work making a difference in the lives of patients and healthcare staff
- Supportive work culture with open communication and respect
- Chance to engage directly with senior leaders, including the CEO

What to Expect (Job Responsibilities):
- Resolve technical software and hardware problems using logical problem-solving skills
- Assist multiple clients across different ticketing systems
- Provide End-User Electronic Health Record (EHR) usability assistance to clinicians
- Create an exceptional customer service experience through effective communication
- Collaborate with team members to ensure phone coverage during breaks and lunch

What is Required (Qualifications):
- High School diploma or G.E.D. equivalent
- Previous experience in a customer service environment
- Working knowledge of PC operations and ability to navigate between different desktop applications
- Excellent verbal and written communication skills
- Ability to excel at problem-solving and adapt to an ever-changing environment

How to Stand Out (Preferred Qualifications):
- CompTIA A+ Certification
- Knowledge of medical-based terms and phrases
- Experience with Electronic Health Records (EHR)

#HealthcareIT #CustomerService #RemoteWork #CareerDevelopment #CompetitivePay

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