Job description

Job responsibilities

The role will involve directly managing our Directorate Support Manager in a range of duties including operational management of the acute pathway and patient flow, ensuring that administrative processes across the Directorate are coordinated and managed in order to deliver both governance and performance functions and an overall efficient service for all users.

Job responsibilities

The role will involve directly managing our Directorate Support Manager in a range of duties including operational management of the acute pathway and patient flow, ensuring that administrative processes across the Directorate are coordinated and managed in order to deliver both governance and performance functions and an overall efficient service for all users.

Person Specification

Experience/Qualifications

Essential

• Educated to degree level or equivalent professional experience
• Experience of managing performance activities in an NHS organisation
• Experience of managing people
• Experience of IT systems
• Experience of training and coaching staff

Desirable

• Project Management Qualification
• Knowledge of NHS national targets including RTT and elective pathways
• Experiencing managing rotas and complex schedules

Skills

Essential

• Presentational skills: To interpret complex information and take appropriate action and provide expert advice as a result.
• To interpret trends in complex occurrences or complaints and take appropriate action and/or seek expert advice from appropriate sources:
• To plan and prioritise own and facilitate the management teams work:
• To identify and plan own professional development needs

People Management and Development

Essential

• Highly developed communication and negotiating skills
• To be able to Lead, motivate and influence individuals both within and external to the organisation
• To facilitate good working relationships with other colleagues across the directorate, Trust and Local Health Economy
• To manage difficult situations including challenging behaviour: To be able to communicate effectively in writing, verbally complex information

Strategic

Essential

• Demonstrable previous success in leading and delivering change and performance initiatives
• Knowledge and understanding of recruitment and retention of staff and experience of successful deployment
• Proven ability to analyse complex problems and to develop and successfully implement practical and workable solutions to address them
• Ability to think and plan strategically, tactically and creatively and to prioritise work programmes in the face of completing demands
• Knowledge and experience in the use of human resource policy and procedure
• Works on own initiative within Trust policies, referring to management for guidance when required

EDI

Essential

• Evidence of having championed diversity in previous roles (as appropriate to role).
• Evidence of having undertaken own development to improve understanding of equalities issues

Experience/Qualifications

Essential

• Educated to degree level or equivalent professional experience
• Experience of managing performance activities in an NHS organisation
• Experience of managing people
• Experience of IT systems
• Experience of training and coaching staff

Desirable

• Project Management Qualification
• Knowledge of NHS national targets including RTT and elective pathways
• Experiencing managing rotas and complex schedules

Skills

Essential

• Presentational skills: To interpret complex information and take appropriate action and provide expert advice as a result.
• To interpret trends in complex occurrences or complaints and take appropriate action and/or seek expert advice from appropriate sources:
• To plan and prioritise own and facilitate the management teams work:
• To identify and plan own professional development needs

People Management and Development

Essential

• Highly developed communication and negotiating skills
• To be able to Lead, motivate and influence individuals both within and external to the organisation
• To facilitate good working relationships with other colleagues across the directorate, Trust and Local Health Economy
• To manage difficult situations including challenging behaviour: To be able to communicate effectively in writing, verbally complex information

Strategic

Essential

• Demonstrable previous success in leading and delivering change and performance initiatives
• Knowledge and understanding of recruitment and retention of staff and experience of successful deployment
• Proven ability to analyse complex problems and to develop and successfully implement practical and workable solutions to address them
• Ability to think and plan strategically, tactically and creatively and to prioritise work programmes in the face of completing demands
• Knowledge and experience in the use of human resource policy and procedure
• Works on own initiative within Trust policies, referring to management for guidance when required

EDI

Essential

• Evidence of having championed diversity in previous roles (as appropriate to role).
• Evidence of having undertaken own development to improve understanding of equalities issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

St Richards Hospital/Worthing Hospital

Chichester/Worthing

PO19 6SE

Employer's website

https://www.uhsussex.nhs.uk/ (Opens in a new tab)