United Software Group Inc. - Canada

ServiceNow Functional Analyst (CMDB Analyst


PayCompetitive
LocationRemote
Employment typeFull-Time

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  • Job Description

      Req#: JPC - 10179044
      Employer Industry: Information Technology

      Why Consider this Job Opportunity:
      - Competitive pay up to $80,000 per year
      - Opportunity for career advancement and growth within the organization
      - Work remotely 100% of the time
      - Supportive and collaborative work environment
      - Chance to work with cutting-edge technology and make a significant impact

      What to Expect (Job Responsibilities):
      - Maintain the integrity and accuracy of the Configuration Management Database (CMDB)
      - Oversee processes related to configuration items (CIs) and ensure CMDB remains up to date
      - Research and provide recommendations for resolving issues related to the CMDB
      - Recommend enhancements and improved processes to support the CMDB and data owners
      - Drive the enhancement process through to successful release into the production environment

      What is Required (Qualifications):
      - Bachelor's degree in Information Technology or related field
      - Minimum of 2 years of experience in ServiceNow
      - Knowledge of ITIL practices
      - Strong analytical and problem-solving skills
      - Excellent communication and teamwork abilities

      How to Stand Out (Preferred Qualifications):
      - Certification in ServiceNow
      - Experience with database management systems
      - Familiarity with IT service management tools

      #InformationTechnology #ServiceNow #RemoteWork #CareerGrowth #ITIL

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      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      United Software Group, Inc. (USG) is a Global Information Technology Consulting Company established in the year 2002 with its Headquarters in Columbus-Ohio, USA. USG is operating a business in 6 countries USA, Mexico, Canada, UK, Ireland and India. USG is a Minority Owned Enterprise (MBE) offering IT consulting, Talent Management and Staff Augmentation Solutions to its Clients. USG is recognized by INC5000 as Americas Fastest-Growing Private Companies and is honored with A+ rating by BBB as a mark of a trustworthy customer-oriented organization. USG’s services are based on requirements specified by operational business users from different industries such as Banking & Financial, Consumer Good and Distribution, Telecommunication, Insurance, Engineering, Healthcare, Life Sciences, Retail, Manufacturing and Automotive.