CDW

Services Engagement Supervisor - Orchestration - (Job Number: 24000130)


PayCompetitive
LocationRemote
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 574502
      Employer Industry: IT Services

      Why Consider this Job Opportunity:
      - Competitive salary up to $X
      - Opportunity for career advancement and growth within the organization
      - Supportive and collaborative work environment
      - Chance to make a positive impact on customer satisfaction and partner experience
      - Access to professional development and training programs
      - Opportunity to work with cutting-edge Professional Services Automation tools

      What to Expect (Job Responsibilities):
      - Act as a liaison between Services departments, Sales departments, clients, and Trusted Partner Network
      - Inspect and report on Sales pipeline to support services forecast and resource fulfillment
      - Assist in the review process of Statement of Work to ensure compliance with company standards
      - Sign and execute Statement of Work contracts for select projects
      - Provide full life-cycle Engagement Management for select customers and partners
      - Ensure timely and accurate processing of revenue recognition
      - Act as a point of escalation to assist and resolve customer, sales, or partner satisfaction issues

      What is Required (Qualifications):
      - Bachelor's degree or equivalent experience required
      - 5 years of relevant professional experience or 3 years of experience at the employer
      - Forward-thinking leadership skills
      - Excellent written and verbal communication skills
      - Ability to excel in a dynamic and fast-paced environment
      - Influential with others, tailoring communication to the needs of the target audience

      How to Stand Out (Preferred Qualifications):
      - Experience with Professional Services Automation tools
      - Experience implementing process improvement projects

      #ITServices #CareerOpportunity #CompetitivePay #ProfessionalDevelopment #CuttingEdgeTools

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      CDW Corporation, headquartered in Lincolnshire, Illinois, is a provider of technology products and services for business, government and education.