nVent

Services Trainer & Technical Writer - Data Center Solutions


PayCompetitive
LocationAuburn/Massachusetts
Employment typeFull-Time

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  • Job Description

      Req#: R17153
      Employer Industry: Electrical Solutions Provider

      Why consider this job opportunity:
      - Salary up to $169,300
      - Opportunity for career advancement and growth within a dynamic global organization
      - Work remotely from a home office
      - Comprehensive benefits package including medical, dental, and vision plans, 401(k) with company match, and tuition reimbursement
      - Commitment to community involvement and support for employee philanthropic activities
      - Innovative and inclusive company culture that values diversity and authenticity

      What to Expect (Job Responsibilities):
      - Conduct onsite training sessions for key customers on the installation, operation, and maintenance of data center products
      - Develop and deliver training materials, including manuals, presentations, and hands-on demonstrations
      - Provide technical writing, support, and mentorship to customers during installation and maintenance processes
      - Collaborate with sales and customer service teams to identify training needs and develop customized programs
      - Collect and analyze customer feedback to continuously improve training programs and materials

      What is Required (Qualifications):
      - Bachelor's degree in a related field or equivalent work experience
      - Validated experience providing technical training and technical writing, preferably in a customer-facing role
      - Excellent communication, presentation, and problem-solving skills
      - Ability to work independently and balance multiple training sessions simultaneously
      - Willingness to travel an average of 10-50% to customer locations as needed, with a valid driver's license required

      How to Stand Out (Preferred Qualifications):
      - Experience in the electrical solutions industry
      - Familiarity with data center products and services
      - Strong organizational skills and attention to detail
      - Knowledge of adult learning principles and training methodologies
      - Previous experience in a role that involves customer interaction and support

      #ElectricalSolutions #TrainingAndDevelopment #RemoteWork #CareerGrowth #EmployeeBenefits
  • About the company

      nVent SCHROFF GmbH is a German manufacturer of electronic packaging products.