Bloom is a full-service workplace design consultancy, proudly supporting Poppy & Peonies in their search for a Shopify Operations Specialist to join their dynamic team. As Talent Advisors, we serve as the bridge between our Bloom Partner and you throughout the recruitment process. At Bloom, we don’t rely on automated tools to sift through applications—every resume is carefully reviewed by a real person to ensure a fair and consistent interview process. If selected, you’ll join Poppy & Peonies directly as a valued member of their team. We’re excited to consider your application! Please note that applications will be accepted throughout the holiday season. While the Bloom team will be offline from December 23rd to January 3rd, we’ll begin reviewing submissions in the first week of January 2025. Thank you for your patience and interest in this opportunity!

Hi, I’m Natalie Dusome, Founder and CEO of Poppy & Peonies, a fun and energetic brand that believes styles and function should co-exist. We’re passionate about creating practical pieces that help make life a little easier and lighten the load, literally.

Building Poppy & Peonies has been a wild adventure. The journey began when my daughter Poppy was born and my accessories no longer worked with my new life as a mom, I needed bags with pockets and organization that looked cool and had functionality. I couldn’t find it, so I decided to create it, and in 2015 Poppy & Peonies was born.

We’ve come a long way in five years – from filling orders in my basement to appearing on Dragons’ Den, and now, expanding into new product categories and collaborating with some exciting influencers and brands. I’d be lying if I said it’s been nothing but smooth sailing, but thanks to our incredible community, we’ve never felt more loved and supported!

We believe in our responsibility to care for our environment and we are passionate about preserving the health and welfare of our planet, and the animals that live on it. All of our bags are made from high-quality vegan leather, and our entire product line is vegan, cruelty-free, and PETA-approved. We ship our products plastic-free and we use a combination of recycled, compostable, and biodegradable materials to mitigate shipping waste, and we are constantly looking for new ways to make our products and supply chain more sustainable to reduce our carbon footprint.

About the Role

As our Shopify Operations Specialist, you will be the driving force behind our online storefront, ensuring an exceptional shopping experience for our customers.

You will manage and maintain our Shopify-powered website, optimizing product presentation, ensuring smooth weekly updates, and driving sales through engaging merchandising strategies.

If you thrive on organization, creativity, and e-commerce, this role is made for you.

• Owning and executing all website updates and flips, including weekly product drops, seasonal campaigns, and promotions, to keep the site fresh and engaging.
• Merchandising the website by creating visually appealing and customer-centric product pages, collections, and landing pages.
• Updating our website with UGC video content.
• Monitoring and maintaining website functionality, troubleshooting errors, and collaborating with the team to address issues.
• Analyzing website performance and customer behaviour using Shopify and analytics tools to identify trends and opportunities for improvement.
• Ensuring SEO optimization of product listings and pages to drive organic traffic and improve search rankings.
• Collaborating with marketing and creative teams to ensure a seamless online representation of the brand’s campaigns and storytelling.
• Managing inventory updates and syncing stock levels with the website to prevent discrepancies and maintain accuracy.
• Testing website updates across devices to ensure compatibility, responsiveness, and optimal user experience.
• You’ll be up to date with the latest and greatest Shopify apps and how to execute and optimize new technologies.

• You have proven experience managing, maintaining and coding Shopify-powered websites.
• You understand e-commerce principles, website merchandising, and how to deliver an excellent customer experience.
• You are highly organized and skilled at managing multiple projects and deadlines.
• You are proficient in tools such as Shopify Analytics, Google Analytics, or other reporting platforms.
• You know SEO best practices and how to apply them to e-commerce for maximum impact.
• You are detail-oriented and passionate about optimizing online storefronts and delivering a seamless user experience.
• You thrive in creative and collaborative environments and are driven to innovate and solve problems.
• You’re a collaborative team player who can brainstorm with others.
• You’re flexible and can adapt to changing priorities on the go.

• Please note that this job posting will be accepting applications throughout the holiday season. The Bloom team will be offline from December 23rd to January 3rd, and we will begin reviewing applications during the first week of January 2025.

• Video screen with Agnes, Talent Advisor from Bloom
• Video Interview with Natalie, Founder + CEO of Poppy & Peonies
• Video Interview with Natalie, CEO, and Stephanie, Operations Manager.
• Reference checks
• Offer

• We are a fully remote team across North America. This role will be a fully-remote opportunity, however, there may be domestic or international travel for team gatherings and events!

• Annual Salary ranges from $65,000 - $75,000 CAD (This will be adjusted if you join our team on a part-time capacity!)
• 3 weeks of paid vacation per year
• 5 additional flex days
• Summer Fridays
• $1,500 CAD annual health & wellness spending account
• $250 CAD annual period & menstrual budget
• $1,000 CAD annual allowance towards Poppy & Peonies product
• $400 CAD home office setup allowance

Like Bloom, Poppy & Peonies is committed to a fair and equitable hiring process for all candidates. To ensure that each candidate’s journey is consistent and the selection process is unbiased, Hiring Managers will not respond to any personal messages regarding this role or other opportunities. To apply, please submit your application via Bloom.

How we Hire

Poppy & Peonies is committed to a fair and equitable hiring process for all candidates. To ensure that each candidate’s journey is consistent and the selection process is unbiased, the team at Poppy & Peonies will not be responding to any personal messages regarding this role or other opportunities.

Poppy & Peonies is a proud equal opportunity workplace that is committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We’re looking for motivated and compassionate people who can execute from the ground up and support the work that Poppy & Peonies believes in.

Poppy & Peonies is committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application or email erica@buildwithbloom.com.