Delta Air Lines
Sky Club Ambassador - BOS
Pay$20.00 / hour
LocationBoston/Massachusetts
Employment typeFull-Time
This job is now closed
Job Description
- Req#: 22510
- Providing a warm greeting to members by name and checking in using handhelds or self-check-in kiosks.
- Assisting members and guests with selling memberships, membership renewals, and re-ticketing.
- Interacting with guests on the floor by walking Club on a regular basis.
- Proactively taking appropriate service recovery measures.
- Taking ownership of the club environment throughout the day ensuring a clean, well-organized guest experience.
- Have a servant leadership mind frame in the level of service.
- Resolving guest concerns and involving leadership when necessary.
- Optimally handling unruly passengers, working with Club Lead, Station Leadership, airport police, and TSA when vital.
- Competitive salary, industry-leading profit sharing program, and performance incentives 401(k) with generous company contributions up to 9%.
- Paid time off including vacation, holidays, paid personal time, and parental leave.
- Comprehensive health benefits including medical, dental, vision, short/long term disability, and life benefits.
- Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized backup care, and programs that help with loved ones in all stages.
- Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.
- Domestic and International space-available flight privileges for employees and eligible family members.
- Career development programs to achieve your long-term career goals.
- World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.
- Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.
- Recognition rewards and awards through the platform Unstoppable Together.
- Access to over 500 discounts, specialty savings, and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.
- Consistently prioritizes safety and security of self, others, and personal data.
- Embrace diverse people, thinking, and styles.
- Possesses a high school diploma, GED, or high school equivalency.
- Is at least 18 years of age and has authorization to work in the United States.
- Minimum of 2 years customer-facing experience
- Proficiency in English.
- Strong communication, problem-solving, and delegation skills.
- Possess basic digital literacy.
- Flexibility to work morning to evening shifts, weekends, and holidays.
- Ticketing experience.
How you'll help us Keep Climbing (overview & key responsibilities)
Every role plays a crucial part in our mission to connect people to people, people to places, and people to potential.
Do you thrive as a host or hostess and have a passion for service?
As a Delta Sky Club Ambassador, you will interact with our members to ensure a positive experience through thoughtful, genuine, and memorable service. Responsibilities include:Benefits and Perks to Help You Keep Climbing
Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:What you need to succeed (minimum qualifications)
What will give you a competitive edge (preferred qualifications)
About the company
Delta Air Lines, Inc., typically referred to as Delta, is one of the major airlines of the United States and a legacy carrier.