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Social Media Resolution Specialist (Hybrid)

6 days ago

Pay$25.00 - $28.00 / hour
LocationHouston/Texas
Employment typeFull-Time

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  • Job Description

      Req#: 6510568003
      Employer Industry: Renewable Energy (Solar Industry)

      Why consider this job opportunity:
      - Salary up to $28 per hour
      - Opportunity for career advancement and growth within the organization
      - Supportive and collaborative work environment
      - Chance to make a positive impact on the company's online reputation
      - Work independently while managing online presence and customer interactions

      What to Expect (Job Responsibilities):
      - Monitor all social media channels for mentions of the employer's company, products, services, and brand
      - Actively listen to and engage in relevant online conversations to address potential concerns
      - Analyze online sentiment and identify emerging trends or issues that may impact the company's reputation
      - Generate regular reports on online activity, including social media mentions and sentiment analysis
      - Facilitate the resolution of customer issues identified through online monitoring

      What is Required (Qualifications):
      - High school diploma or equivalent required
      - Minimum of 1-2 years in social media monitoring, online reputation management, or a related field
      - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
      - Strong proficiency in Google Sheets for data entry, analysis, and reporting
      - Exceptional written and verbal communication skills

      How to Stand Out (Preferred Qualifications):
      - Some college coursework in marketing, communications, public relations, or social media platforms
      - Experience managing and monitoring online review platforms (e.g., ReviewInc)
      - Familiarity with Google Forms for data collection
      - Experience with social media monitoring tools and analytics platforms
      - Solar industry experience is a plus

      #RenewableEnergy #SocialMediaMonitoring #CareerOpportunity #CompetitivePay #OnlineReputationManagement

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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