• Job Description

  Req#: F0040-25-0002?language=en&page=852&sort=publicationDateDesc

  Job summary

  Level 1:£36,124 to £37,938 per annum (Scale I)

  Level 2:£38,626 to £40,476 per annum (Scale J)

  We offer a £2000 welcome payment for qualified and experienced Social Workers/Occupational Therapists (grade J and above), Practice Consultants and Team Managers new to Norfolk County Council.Amount to be repaid in full should they leave within two years of employment.

  Who Cares? We do.

  Are you an experienced social worker (registered with Social Work England) looking to work with a forward-thinking team who embrace change and are passionate about promoting and supporting people to keep them independent, resilient, and well? If so, joining us in Central Norwich could be the right move for you.

  An opportunity has arisen for a Social Worker, ideally Level 2, to join our team. We would need you to have an experience of working with adults, managing complex cases, have a sound knowledge of the Care Act (2014), Mental Capacity Act (2005) and Safeguarding. Excellent time management and IT skills are also essential. Ideally you will have a thorough working knowledge of Norfolk County Council processes and procedures.

  Main duties of the job

  Covering Central Norfolk, our team of Social Workers, Assistant Practitioners and Occupational Therapists utilise the Care Act (2014) to assess and provide support to adults living in the community. There will be also opportunities to work within the Discharge to Assess Follow up team. With our integrated working, youll enjoy variety in your day and the opportunity to build strong working relationships with professionals across the county council, NHS, and other partners.

  We work under Living Well model of care to provide better outcomes by talking about what people can do, listening and connecting to enable early intervention in the community and avoid where possible admission to an acute setting. If you are committed to a person-centred and strengths-based way of working, we would be interested in hearing from you.

  In return, we can offer you the opportunity to work in an exciting and challenging area of Social Care, and you will be supported to develop into the role with regular supervision, training, and peer support. Please note that whilst an understanding on the Norfolk processes would be desirable, training can be given. You can work flexibly; our technology platform and equipment are first class enabling you to connect and collaborate remotely. The interviews will be face to face at County Hall, Norwich. We'd love you to come and join us.

  About us

  We are committed to our employees learning and development. We offer Social Workers and Occupational Therapists a protected half day per month for continuing professional development and training.

  We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services. Flexibility is built into the way we work, with hybrid working a key feature. We ask that you have in place good Broadband connectivity.

  These are benefits you can enjoy at Norfolk County Council:

  Competitive salary

  Generous holiday entitlement

  • Health and Wellbeing services including fast-track physiotherapy and a free counselling service

  • Flexible working opportunities including flexi-time, part time, remote and hybrid working dependant on role and business need.

  • Financial benefits such as:

  • Norfolk Rewards our employee discounts programme which helps you save money

  • A Blue Light card for Fire and Social Care Workers

  • Relocation expenses (if applicable)

  • An advance of expenses if you travel for work

  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants pensions.

  • Tax efficient ways of getting extra pension and new bikes

  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)

  • A payment if you refer someone you know to a hard to fill job

  Date posted

  03 April 2025

  Pay scheme

  Other

  Salary

  £36,124 to £40,476 a year

  Contract

  Permanent

  Working pattern

  Full-time, Flexible working

  Reference number

  F0040-25-0002

  Job locations

  County Hall

  Martineau Lane

  Norwich

  Norfolk

  NR1 2DH

  
  

  Job description

  Job responsibilities

  Job Purpose

  To undertake person-centred assessments and to empower individuals to make choices that promote their health, well-being and independence.

  To work collaboratively with people who have complex needs to formulate support plans that maximise abilities, enable individuals to make choices and to work towards their identified goals.

  To provide an integrated approach to assessment and providing care with key partners.

  NOTE: Actual job tasks will vary depending on the team in which the post is located.

  Overview

  The service will be provided in accordance with legislation, national guidance, departmental procedures and protocols, quality assurance targets and timescales, and local partnership arrangements.

  Accountabilities

  To manage a caseload as allocated.

  To undertake assessments under the Care Act andother legislation, using a strength-based approach.

  To co-ordinate and monitor care packages and support (care) plans and undertake reviews to ascertain whether the desired outcomes are being achieved. This may include advocating on behalf of service users or carers.

  To work with individuals to assist them to assess risk and take decisions related to their ability to function in their community environment.

  To lead Safeguarding Adults investigations using the local multi-agency policy and procedure(Level 2 Social Workers only).

  To promote safeguarding awareness with service users and multi-disciplinary colleagues. Keep updated on current safeguarding guidance and practice and be vigilant in all activities.

  To take a lead in complex cases such as those with safeguarding issues, complex family dynamics, conflict and problematic situations (Under supervision for Level 1 Social Workers).

  To provide written reports for court proceedings, case conferences and other arenas.

  To work with highly complex risk of all types, especially where there are capacity/best interest issues (under supervision for Level 1 Social Workers).

  To engage actively with opportunities for inter-disciplinary relationships and partnership working and to encourage integrated ways of working wherever appropriate.

  To operate in accordance with NCC and departmental practice and guidance, including the maintenance of electronic social care records within Liquid Logic, and relevant departmental and corporate administrative procedures.

  To provide practice guidance to unqualified or less experienced staff under the supervision of the Team Manager/Practice Consultant (Level 2 Social Workers only).

  To undertake, when appropriate the supervision of competency-based staff and/or students including learners from other agencies (Level 2 Social Workers only).

  To ensure service delivery meets the ethnic, religious, cultural and linguistic backgrounds and to challenge appropriately where this is not the case.

  To maintain awareness of Departmental and other resources including specialist health resources and to be able to advocate for service users to access these appropriately.

  To encourage development of suitable resources and partnerships to benefit service users.

  To encourage, develop and maintain good working relationships with a whole range of partner agencies and maintaining a positive image of the Department in such settings.

  To familiarise partner colleagues with Departments tasks and responsibilities.

  To participate in inter-agency training where appropriate.

  To undertake staff development and training as per the Team Plan and in line with Adult Social Services Continuing Professional Development strategy.

  To undertake the necessary training to become a Practice Educator or an Approved Mental Health Practitioner (AMHP) or a Best Interest Assessor (BIA).

  To achieve ASYE pass within the timeframes set out by the ASYE Framework (Level 1 Social Workers).

  To ensure that services are provided in accordance with the departmental standards, equal of access, diversity and objectives of quality of assurance, are cost effective with due regard to Health & Safety requirements.

  Job description

  Job responsibilities

  Job Purpose

  To undertake person-centred assessments and to empower individuals to make choices that promote their health, well-being and independence.

  To work collaboratively with people who have complex needs to formulate support plans that maximise abilities, enable individuals to make choices and to work towards their identified goals.

  To provide an integrated approach to assessment and providing care with key partners.

  NOTE: Actual job tasks will vary depending on the team in which the post is located.

  Overview

  The service will be provided in accordance with legislation, national guidance, departmental procedures and protocols, quality assurance targets and timescales, and local partnership arrangements.

  Accountabilities

  To manage a caseload as allocated.

  To undertake assessments under the Care Act andother legislation, using a strength-based approach.

  To co-ordinate and monitor care packages and support (care) plans and undertake reviews to ascertain whether the desired outcomes are being achieved. This may include advocating on behalf of service users or carers.

  To work with individuals to assist them to assess risk and take decisions related to their ability to function in their community environment.

  To lead Safeguarding Adults investigations using the local multi-agency policy and procedure(Level 2 Social Workers only).

  To promote safeguarding awareness with service users and multi-disciplinary colleagues. Keep updated on current safeguarding guidance and practice and be vigilant in all activities.

  To take a lead in complex cases such as those with safeguarding issues, complex family dynamics, conflict and problematic situations (Under supervision for Level 1 Social Workers).

  To provide written reports for court proceedings, case conferences and other arenas.

  To work with highly complex risk of all types, especially where there are capacity/best interest issues (under supervision for Level 1 Social Workers).

  To engage actively with opportunities for inter-disciplinary relationships and partnership working and to encourage integrated ways of working wherever appropriate.

  To operate in accordance with NCC and departmental practice and guidance, including the maintenance of electronic social care records within Liquid Logic, and relevant departmental and corporate administrative procedures.

  To provide practice guidance to unqualified or less experienced staff under the supervision of the Team Manager/Practice Consultant (Level 2 Social Workers only).

  To undertake, when appropriate the supervision of competency-based staff and/or students including learners from other agencies (Level 2 Social Workers only).

  To ensure service delivery meets the ethnic, religious, cultural and linguistic backgrounds and to challenge appropriately where this is not the case.

  To maintain awareness of Departmental and other resources including specialist health resources and to be able to advocate for service users to access these appropriately.

  To encourage development of suitable resources and partnerships to benefit service users.

  To encourage, develop and maintain good working relationships with a whole range of partner agencies and maintaining a positive image of the Department in such settings.

  To familiarise partner colleagues with Departments tasks and responsibilities.

  To participate in inter-agency training where appropriate.

  To undertake staff development and training as per the Team Plan and in line with Adult Social Services Continuing Professional Development strategy.

  To undertake the necessary training to become a Practice Educator or an Approved Mental Health Practitioner (AMHP) or a Best Interest Assessor (BIA).

  To achieve ASYE pass within the timeframes set out by the ASYE Framework (Level 1 Social Workers).

  To ensure that services are provided in accordance with the departmental standards, equal of access, diversity and objectives of quality of assurance, are cost effective with due regard to Health & Safety requirements.

  Person Specification

  Experience

  Essential

  • Knowledge and understanding of relevant Health and Social Care legislation.
  • Knowledge of current policy and practice within Health and Social Care.
  • A commitment, knowledge and understanding of Equal Opportunities policy and anti-discriminatory practice.
  • Knowledge of electronic case management systems.
  • Commitment to evidencing the appropriate social work induction standards and completion of ASYE framework (level 1 social workers).
  • Experience of preparing and presenting reports and other documents and contributing to teaching and delivering presentations.
  • Experience of working effectively under pressure within departmental procedures and to respond effectively in a crisis.
  • Experience of assessing risk and taking appropriate action.
  • Experience of managing complex relationships.
  • Experience of working with service users or within a social care setting.
  • Experience of supervising others.

  Other job information

  Essential

  • Provision of a vehicle as you will be required to travel to venues not accessible by public transport.
  • Must be able to work unsocial hours when necessary
  • Willingness to work in a range of setting depending on the needs of
  • the service.
  • To adhere to and apply the code of ethics of the Social work England A willingness to undertake continuous professional development.

  Qualifications

  Essential

  • Degree or diploma in Social Work, or CSS, or CQSW.
  • To be a registered Social Worker with Social Work England
  • Commitment to registering for a Post Qualifying/Practice Educators award at the appropriate level.

  Knowledge and skills

  Essential

  • Ability to communicate clearly and appropriately with members of the public and relevant professionals both verbally and in writing.
  • Ability to undertake social care assessments, plan packages of care and monitor and review their effectiveness within the self-directed support framework.
  • To be able to demonstrate good keyboard skills with a view to using various computerised and electronic case management systems.
  • An ability to develop and change in light of the changing health and social care policy environment.
  • Able to provide direct emotional and psychological support.
  • Ability to liaise effectively within the Department and other agencies and voluntary organisations.
  • Ability to plan, manage and prioritise workloads, demonstrating good time management skills.
  • To be able to adopt a learning attitude and have the ability to adapt to change.
  • Able to work effectively as a member of a multi-disciplinary team, as appropriate.
  • Ability to gather qualitative and quantitative information and analyse objectively.

  Person Specification

  Experience

  Essential

  • Knowledge and understanding of relevant Health and Social Care legislation.
  • Knowledge of current policy and practice within Health and Social Care.
  • A commitment, knowledge and understanding of Equal Opportunities policy and anti-discriminatory practice.
  • Knowledge of electronic case management systems.
  • Commitment to evidencing the appropriate social work induction standards and completion of ASYE framework (level 1 social workers).
  • Experience of preparing and presenting reports and other documents and contributing to teaching and delivering presentations.
  • Experience of working effectively under pressure within departmental procedures and to respond effectively in a crisis.
  • Experience of assessing risk and taking appropriate action.
  • Experience of managing complex relationships.
  • Experience of working with service users or within a social care setting.
  • Experience of supervising others.

  Other job information

  Essential

  • Provision of a vehicle as you will be required to travel to venues not accessible by public transport.
  • Must be able to work unsocial hours when necessary
  • Willingness to work in a range of setting depending on the needs of
  • the service.
  • To adhere to and apply the code of ethics of the Social work England A willingness to undertake continuous professional development.

  Qualifications

  Essential

  • Degree or diploma in Social Work, or CSS, or CQSW.
  • To be a registered Social Worker with Social Work England
  • Commitment to registering for a Post Qualifying/Practice Educators award at the appropriate level.

  Knowledge and skills

  Essential

  • Ability to communicate clearly and appropriately with members of the public and relevant professionals both verbally and in writing.
  • Ability to undertake social care assessments, plan packages of care and monitor and review their effectiveness within the self-directed support framework.
  • To be able to demonstrate good keyboard skills with a view to using various computerised and electronic case management systems.
  • An ability to develop and change in light of the changing health and social care policy environment.
  • Able to provide direct emotional and psychological support.
  • Ability to liaise effectively within the Department and other agencies and voluntary organisations.
  • Ability to plan, manage and prioritise workloads, demonstrating good time management skills.
  • To be able to adopt a learning attitude and have the ability to adapt to change.
  • Able to work effectively as a member of a multi-disciplinary team, as appropriate.
  • Ability to gather qualitative and quantitative information and analyse objectively.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Employer details

  Employer name

  Norfolk County Council

  Address

  County Hall

  Martineau Lane

  Norwich

  Norfolk

  NR1 2DH

  
  

  Employer's website

  https://www.norfolk.gov.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Norfolk County Council

  Address

  County Hall

  Martineau Lane

  Norwich

  Norfolk

  NR1 2DH

  
  

  Employer's website

  https://www.norfolk.gov.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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