General Summary:

The Software Architect is responsible for developing high-quality, innovative, fully performing software in compliance with coding standards. This individual works in partnership with cross-functional teams to ensure that software deliverables, including designs, codes, and tests, are completed in a timely manner, while remaining
aligned with industry and organizational standards

Essential Duties and Responsibilities:

• Assists with operational plans for the Software Engineering team
• Develops and implements new products, processes, standards, and/or operational plans that will have an impact on the achievement of functional results
• Provides support to the Engineering teams, with a high attention to detail
• May require communication with ConnectWise leadership
• Designs, builds, and maintains large-scale production services, web applications, data pipelines, and streaming systems
• Works on complex systems critical to company’s current and future operations
• Debugs production issues across services and multiple levels of the stack
• Manages improvement of organizational engineering standards, tooling, and processes
• Independently designs and delivers large complex plans and projects
• Participates in the testing process through test review and analysis, test witnessing, and certification of software
• Assists with shaping architectural visions and long-term roadmaps for the organization
• Evaluates codes to ensure validity, properly structure, alignment with industry standards, and compatibility with operating systems
• Maintains an understanding of current technologies or programming practices through continuing education, reading or participation in professional conferences, workshops, or groups.
• As a Hands-On Technical Architect, you will be responsible for designing, developing, and implementing the architecture for enterprise-level systems while being actively involved in coding and hands-on technical tasks.
• Lead by example, guiding teams on best practices and helping to solve complex technical challenges.
• Play a key role in both the strategic and technical aspects of development, ensuring the technical direction is aligned with business goals.
• Stay current with emerging technologies and introduce new tools, frameworks, and practices to the team.
• Evaluate and recommend new technologies, platforms, and frameworks that can improve performance, security, or development speed.
• Prototype and lead proof-of-concept initiatives for new solutions

Key Responsibilities :

• Architectural Design & Strategy:
  • Design and architect high-level solutions for large-scale, mission-critical applications.
  • Create technical roadmaps and recommend technologies that best fit the business needs.
  • Ensure systems are scalable, maintainable, and flexible enough to adapt to evolving business requirements.
• Hands-On Development:
  • Actively write and review code alongside the development team, with the ability to jump into the most complex coding challenges.
  • Implement core architectural components and frameworks, ensuring high-quality software design and coding practices.
  • Collaborate with the team to resolve technical issues, ensuring efficient and quality delivery of solutions.
  • Provide technical leadership during architecture reviews, code reviews, and design discussions.
  • Foster a collaborative development environment where innovation and knowledge sharing are promoted.
• Cross-Team Collaboration:
  • Work closely with product managers, DevOps, and other stakeholders to align technical execution with business objectives.
  • Ensure the technical architecture is adaptable and aligned with business goals by translating requirements into robust, scalable solutions.
  • Engage in technical discussions, offering deep expertise and actively contributing to decision-making processes

Knowledge, Skills, and/or Abilities Required:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Ability to manage large projects and processes independently with limited supervision
• Recognized expert in applicable work area
• Ability to situationally adapt and understand new technology/processes as per business requirement
• Knowledge with a variety of the field's concepts, practices, and procedures
• Strong ability to work constructively and independently under stress and pressure in a fast paced, multitasking environment
• Ability to manage competing priorities while producing high quality work
• Strong organization and time-management skills with the ability to meet reasonable deadlines
• Ability to interact positively and openly with colleagues and external business contacts, with strong verbal and written communication skills
• Advanced knowledge of programming languages and software basics C#, .NET.
• Expert knowledge of relevant software development tools including version control, build processes, debuggers, and test frameworks, API, Design Principles. Agile/ Scrum methodology experience.
• Kubernetes, OpenShift
• Well versed with Database fundamentals- SQL Server, SQL Lite

Educational/Vocational/Previous Experience Recommendations:

• Bachelor’s degree in related field or equivalent business experience
• 9+ years of relevant experience

Working Conditions:

• Onsite/Hybrid/Remote depending on location
• 0-10% travel may be required