Solutions Specialist – eSource Early Phase, Europe Remote

IQVIA has an opening for someone who would like to combine their passion for Clinical Trials and technology.

The ideal candidate has a good understanding of Early Phase Clinical trials and technology deployment.

The Solutions Specialist will become an expert in IQVIA’s Clinical eSource Platform (‘ClinSpark’) and support its implementation at customer Early Phase sites.

• You will also provide a key role in training users, support and developing product documentation.

• You will collaborate with project managers, engineers, business analysts, documentation specialists, and IT professionals using a service desk and other project tooling to advise and support customers.

• The role requires strong analytical skills, attention to detail, combined with clinical operations awareness, to coach and assist customers with their use of ClinSpark in clinical trials.

• You will advise and support the site by resolving any issues or questions that they may have when designing and testing trials, and during the conduct, and collection of data in their clinical trials.

• You may be required to assist with the specification of new features and functionality.

• The Solutions Specialist will be required to work within global multi-functional internal and external project teams.

• Some travel may be required.

Qualifications and Experience

• Bachelor's Degree in Life Sciences, Engineering or a health care related discipline

• Three years related experience

• Early Phase trial experience preferred, particular if gained working in a busy CRO or Pharma Phase I unit

• Previous experience integrating and adopting software solutions, particularly eSource or EDC systems

• Data management or computer systems validation experience advantageous

• Excellent customer service skills

• Good ability to prioritize, schedule and organize

• Good interpersonal and communication skills

• Good problem-solving skills

• Good Microsoft Office skills

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IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com