• Job Description

  Req#: REF18747B

  Company Description

  
  

  Rixos Gulf Hotel Doha is the first luxury beach resort in Qatar to pioneer the all-inclusive lifestyle concept. Our guests will revel in panoramic views of the azure waters of the Arabian sea and Doha's iconic shimmering skyline. Located near Hamad International Airport and Doha's popular tourist and entertainment destinations, the hotel is easily accessible to business and leisure travellers alike. The hotel is situated within an iconic building; Qatar's first 5-Star hotel, established in 1973 and is considered the cornerstone of the hospitality industry within the country. This new venture reimagines the iconic property with luxurious offerings under the Rixos all-inclusive concept, wherein guests will embark on a memorable journey: abundant with delectable food and premium beverages, engaging entertainment, stimulating sports and kid's activities, and immersive spa experiences.

  
  

  Job Description

  
  

  The Position

  Responsible for the overall repair of all spa departments and ensuring maximum efficiency, safety and uncompromising attention to Guest/Member service.

  JOB RESPONSIBILITIES

  • Maintain cleanliness and report deficiencies of any equipment.
  • Assist in the operation of all spa departments as required.
  • Maintain the facility in peak sanitary condition at all times.
  • Maintain locker rooms in a tidy manner.
  • Check, clean and stock lockers when needed.
  • Maintain toiletries in locker room vanities.
  • Maintain linen inventory to and from laundry on a scheduled basis.
  • Direct Members/Guests to appointments and assist them in every way possible.
  • Assist Members/Guests with use of sauna, steam, whirlpool etc.
  • Ensure stocking of all spa amenities and toiletries.

  ADMINISTRATIVE DUTIES

  • Adherence to Standard Operating Procedures Manual.
  • Maintain inventory of supplies for the operations of the spa facility.
  • Maintain accurate records as required by hotel and government regulations.
  • Attend weekly/monthly facility operations departmental communications meeting.

  HEALTH AND SAFETY

  • Follow and ensure that all Employees follow all safety procedures and practices.
  • Adhere to facility operations departmental emergency procedures/safety manual.
  • Ensure all departments adhere to all safety practices of Sofitel Spas.

  COLLEAGUE RELATIONS

  • Ensure operations department maintains a positive relationship with all departments in the spa and hotel.
  • Have a complete understanding of and adhere to the spa's policy relating to safety.
  • Well versed in all spa operations (cross-trained).
  • Ensure Colleagues adhere to all spa standards as stated in the employee handbook.

  GUEST SERVICE

  • Ensure the facility is in peak condition at all times (operations and cleanliness).
  • Ensure Guest/Member satisfaction at all times by ensuring that safety and service is always the spa's first priority.

  
  

  Qualifications

  
  

  EDUCATION & EXPERIENCE

  • Minimum 1 year experience in spa or hospitality industry.
  • Safety oriented First Aid.
  • CPR ‑ Basic Rescuer.

  
  

  Additional Information

  
  

  The candidate must be:

  • Committed to quality.
  • Committed to exceptional financial results.
  • Be responsible for the bottom line.
  • Committed to the Rixos Policies & procedures Guide.

  
  

• About the company

  Accor SA is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties.

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