Employer Industry: Diabetes Technology

Why consider this job opportunity:
- Salary up to $22.00 per hour
- Competitive compensation package that includes bonuses and equity
- Comprehensive benefits including medical, dental, vision, and savings accounts
- Minimum of 20 days of paid time off starting in year 1, plus 11 paid holidays
- Opportunity to work in a culture that values happiness and productivity
- Commitment to diversity and inclusion within the workplace

What to Expect (Job Responsibilities):
- Provide customer sales support by processing orders via phone, fax, and email
- Verify insurance benefits and collect necessary patient information
- Document customer requests and ensure timely processing and shipping of orders
- Communicate proactively with customers regarding order status and potential issues
- Maintain accurate records of interactions using the Customer Relationship Manager (CRM) system

What is Required (Qualifications):
- High school diploma required; post-secondary education preferred
- Minimum of 1 year experience in a customer service environment, with at least 6 months handling inbound/outbound calls
- Ability to process up to 40 calls a day in an order entry role
- Proficient in MS Office suite and comfortable using ERP & CRM systems
- Excellent written and verbal communication skills

How to Stand Out (Preferred Qualifications):
- Knowledge of the medical device industry and DME insurance practices
- Understanding of diabetes and insurance verification processes
- Bilingual in English and Spanish
- Experience training new hires in a customer service setting

#DiabetesTechnology #CustomerService #CareerOpportunity #CompetitivePay #DiversityAndInclusion

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.