At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

What Ontario Health offers:

Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:

• Fully paid medical, dental and vision coverage from your first day

• Health care spending account

• Premium defined benefit pension plan

• 3 personal days and 2 float days annually

• Individual contributors start at 3 weeks’ vacation with 4 weeks at 2 yrs.

• Career development opportunities

• A collaborative values-based team culture

• Wellness programs

• A hybrid working model

• Participation in Communities of Inclusion

Want to make a difference in your career? Consider this opportunity.

The Specialist is a key member of the Transplant Services team and is responsible for supporting the implementation of a suite of initiatives across Trillium Gift of Life Network’s strategic priorities. The Specialist is primarily responsible for assisting the Manager in delivering on the Transplant strategy and associated program work areas. The Specialist will work with different stakeholders to improve the quality, safety, and efficiency of the Transplant program to drive excellence in organ and tissue donation and transplantation.

This role is focused on projects/program areas that are large and broad in scope, have more complex mandates/objectives, and/or are related to more than one focused area of expertise. As part of this role, the Specialist develops the required processes and products to implement key activities and deliver on program plans. This role will work closely with transplant programs and a diverse stakeholder network to advance multiple program/operational areas. The ideal candidate has a working knowledge of the healthcare system and has experience using virtual collaboration tools and approaches to engage partners.

Here is what you will be doing:

Program/Operational Support

• Develops work plans, identifying the necessary resources and/or support required to meet objectives, and taking initiative to seek out those resources and supports. This includes working closely with clinical experts, performing literature reviews and environmental scans, and contributing to presentations.

• Works with the Manager in planning, managing, and monitoring major projects from conception through implementation, ensuring timely completion of deliverables.

• Identify and escalate program risks to the Manager; propose recommendations to address the issues identified.

• Applies project management processes and tools.

• Support governance structures including working groups and committees as required.

• Develops various products to support internal and external communication, reporting and decision-making, including but not limited to briefing notes, reports, presentations and data analysis using excellent written, verbal, and graphical communications skills, with ability to express complex concepts effectively.

• Manage multiple complex projects concurrently within timelines.

Data Analysis and Reporting

• Research, analyze and generate information and maintain a detailed knowledge of data to support quality improvement initiatives, strategic implementation and performance monitoring.

• Works in collaboration with the Health Informatics team to conduct qualitative and quantitative data analyses and produce reports to support project and/or program goals, as required.

• Coordinates preparation internal and external reports through gathering, analyzing, and summarizing data and information from the departments.

Stakeholder Engagement

• Develop and foster effective working relationships with internal and external stakeholders, including but not limited to health care providers, administrators, patient and family advisors, analytics teams, and committees.

• Provide support and coordinate meetings for internal and external groups, including organizing meeting logistics, preparing meeting materials, tracking action items, and ensuring appropriate follow up.

• Maintains documentation as required.

Here is what you will need to be successful:

Education and Experience

• Required undergraduate degree in an appropriate discipline (health sciences, public health, health services research, health or business administration) or equivalent combination of education and experience. Master´s degree is preferred.

• Required: Minimum three to five years of related experience working within the healthcare sector.

• Demonstrated successful project management and change management experience.

• Experience in analyzing, synthesizing and summarizing information into summaries reports, briefs, business cases and other documents.

• Experience with qualitative and quantitative analysis including systematic literature reviews.

• Experience partnering with internal and external stakeholders to advance the quality agendas.

• Demonstrated ability to work, both as a member of a team and independently, using sound judgment.

• Experience organizing and coordinating small and large meetings for various stakeholders.

Knowledge and Skills

• A strong understanding of the Ontario health care system; previous experience working in a hospital is an asset.

• Excellent interpersonal and stakeholder relationship management skills, with experience engaging and building relationships with diverse stakeholders.

• Excellent oral and written communication skills, including the ability to clearly and concisely articulate key messages that resonate with different stakeholders and audiences, effectively engage a focused group of stakeholders, create and deliver effective presentations.

• Good problem solving, critical thinking and analytic skills to support effective decision-making and risk/issue management.

• Ability to work independently and in a team, work under pressure and manage multiple concurrent projects and deadlines, and navigate competing priorities and ambiguous deliverables.

• Excellent attention to detail with good organization and time management skills.

• Advanced knowledge of the Microsoft Office Suite including MS Teams, Outlook, Word, Excel and Power Point.

Employment Type: Permanent Full-time

Salary Band: 4

Location: Toronto, Ontario (currently hybrid; subject to change)

All applicants must be a resident of Ontario to be considered for roles at Ontario Health.

Internal Application Deadline Date: November 29, 2023

Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; Black and racialized; members of 2SLGBTQIA+ communities; trans and nonbinary; and disabled.

We encourage applicants with accessibility needs to notify us if they have any accommodation needs in the application and/or interview process.

Note: As part of the initial recruitment screening process, applicants must confirm that they are fully vaccinated against COVID-19. If applicants are not fully vaccinated, they will be required to identify any accommodation needs pursuant to a protected ground under the Code. Applicants who identify an accommodation need will be required to provide supporting documentation with respect to their need for accommodation when requested by Ontario Health. If no such accommodation is identified, the applicant will not be eligible to proceed through the recruitment process.