• Job ID: 41092
• Job Category: Community & Social Services
• Division & Section: Seniors Services & Long Term Care, LTC Regional Services
• Work Location: Bendale Acres Long-Term Care Home, 2920 Lawrence Ave. E. Scarborough
• Job Type & Duration: Full-time, Permanent Vacancy
• Salary: $78,429.00- $102,021.00
• Shift Information: Monday to Friday, 35 Hours Per Week
• Affiliation: Non-Union Management
• Number of Positions Open: 1
• Posting Period: 09-AUG-2024 to 23-AUG-2024

Please Note: The successful incumbent for this position will be required to travel to all 10 long-term care homes across the City, including Seven Oaks Long-Term Care Home at 9 Neilson Road, Scarborough.

The City’s Seniors Services and Long-Term Care Division supports Toronto seniors and residents in long-term care homes to have the healthiest, most fulfilling lives possible through exceptional care and services. Vulnerable individuals who reside in the community are supported through adult day programs, supportive housing services, tenancy support and homemakers and nurses services. CareTO is our brand for the culture change we are investing in for the City’s 10 directly operated long-term care homes ( https://www.toronto.ca/community-people/housing-shelter/rental-housing-tenant-information/finding-housing/long-term-care-homes/careto/ ). The division values Compassion, Accountability, Respect and Excellence which shape our organizational culture, our priorities, and the experiences of all those who live, work, volunteer, and visit.

Major Responsibilities:

The incumbent in this position:

• Implements detailed plans and recommends policies/procedures changes regarding program specific requirements.
• Provides input into assigned budget in consultation with the Manager, ensuring that expenditures are controlled and maintained within approved budget limitations.
• Collaborates with the Homes' management team to provide support and/or short-term counselling to residents, families, and staff in the Home following traumatic events and as needed to ensure health and wellbeing of residents, families, and staff. Makes appropriate referrals and maintains documents/records.
• Deals with sensitive/confidential information which could require investigation of resident, family, and/or staff; documents evidence and reports to immediate Supervisor/Manager for further action.
• Monitors and addresses performance issues of external spiritual and religious service providers.
• Develops, coordinates, and maintains spiritual and religious care programs for residents and their families.
• Coordinates the completion of admission assessments and residents' participation in the legislated care conference, if applicable Responds to all referrals and documents all spiritual/religious care visits, care planning and quarterly Resident Assessment Instrument-Minimum Data Set (RAI-MDS).
• Monitors and charts resident interactions. Collaborates with the interprofessional care team to develop a plan of care or advances directives relating to goals of care discussions for palliative and end-of-life care residents.
• Assesses the spiritual and religious care needs of residents and offers care directly and/or makes appropriate referrals to other members of the interprofessional team and/or to community partners.
• Collaborates and works in partnership with Coordinator Volunteer Services, and volunteers to develop a network of faith-based community partners; develops roles and responsibilities; provides onboarding training and monitors external spiritual and religious volunteers.
• Coordinates worship services including prayer and memorials and ensures a schedule of regular worship services is posted at each Home area. Assists in the coordination of special bereavement functions such as Celebration of Life and/or Memorial Services.
• Provides spiritual and religious care support for residents and family members within the continuum of care, particularly for those experiencing spiritual and emotional distress.
• Develops and delivers religious education programs to pastoral care volunteers, if applicable in collaboration with the Manager Resident Services and the Coordinator Volunteer Services. Provides staff with practical education of religious faiths to assist them in understanding residents and family spiritual needs.
• Utilizes community resources to meet spiritual needs of multi-faith residents and families to ensure that residents have the opportunity to contact the faith community of their choice.
• Monitors and coordinates the Ministry of Faith Groups providing services in SSLTC and facilitates contact with residents' former Faith Groups, when applicable.
• Participates in quality improvement processes related to spiritual and religious care and collects, monitors, and reports relevant risk management data.
• Performs functions related to spiritual and religious care in the Home(s) in consultation with the Manager Resident Services and/or Coordinator Volunteer Services.
• Provides reports and maintains ongoing communication with the Manager Resident Services regarding administrative and operational matters in the delivery of spiritual and religious care.
• Participates in Home committees, as defined by the SSLTC policy and raises spiritual and religious care issues within the interprofessional care team.
• Provides opportunities for prayer, sacraments, and other spiritual, religious, or cultural rituals.
• Establishes and maintains a list of residents by faith group and ensures residents have access to spiritual, religious, and cultural rituals and services as appropriate or requested.
• Contributes to the development of policies, procedures, and protocols related to spiritual and religious care, end-of-life, and palliative care under the Resident Services portfolio.

Key Qualifications:

Your application for the role of Spiritual & Religious Care Advisor should describe your qualifications as they relate to:

1. Post-secondary education in Divinity or related field preferred or an equivalent combination of education and experience.
2. Experience providing spiritual care in a fast-paced healthcare and/or long-term care environment, preferably within a large, complex unionized organization/environment.
3. Current membership with the Canadian Association for Spiritual Care (CASC) or its Canadian or American equivalent preferred.
4. Successful completion of Clinical Pastoral Education (CPE) preferred.
5. Ability to relate theology and behavioural science to the practice of spiritual care.
6. Demonstrate spiritual maturity with a high degree of sensitivity, compassion and gentleness.
7. Knowledge of critical incident responses and ability to facilitate crisis intervention.
8. Strong interpersonal, verbal and written communication and organizational skills.
9. Demonstrated experience in collaborating with teams and fostering positive relationships with internal and external stakeholders.
10. Excellent problem-solving skills with ability to apply sound judgment and innovative solutions to challenging issues.
11. Works independently and is self-motivated, self-directed while possessing the ability to work in a collaborate manner.
12. Possesses knowledge of and utilizes the principle of continuous quality improvement.
13. Proficient with Microsoft Office applications (use of spreadsheets, Word, Excel, PowerPoint, internet and literature searches, e-mail), Point Click Care and other relevant applications considered an asset.
14. Experience working with diverse populations and communities is an asset (i.e. Indigenous, Black, 2SLGBTQI+ and other equity-deserving groups).
15. Ability to work flexible hours if required which includes, workday, evenings and weekends.
16. Ability to travel to various long-term care homes across the City.
17. Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity, and respectful workplaces.

Pre-Placement Requirements:

As a condition of employment with the Senior Services and Long-Term Care Division, selected candidates will be required to provide a satisfactory Police Reference Check (PRC) with vulnerable sector screening, tuberculosis screening and proof of immunization in accordance with the Fixing Long-Term Care Act, 2021 (O.Reg. 246/22).

Note To Current City of Toronto Employees

City of Toronto employees are eligible to apply for the posted job opportunity, but cannot hold two different jobs. To be considered for this job posting, you must indicate that you are a "Current City of Toronto employee" on the on-line application form, and provide your "Employee Number".

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.