Employer Industry: Fantasy Sports and Digital Customer Support

Why consider this job opportunity:
- Salary of $15.25 per hour
- Opportunity for career advancement, with 80% of frontline leaders promoted from within
- Comprehensive benefits including medical, dental, and vision
- Paid training and paid time off (PTO)
- Monthly rewards and recognition programs
- Employee Assistance Program (EAP) and health and wellness initiatives, including access to a personal trainer

What to Expect (Job Responsibilities):
- Provide customer support and player advice on a leading fantasy sports platform
- Enhance fan experiences through superior service and engagement
- Utilize critical thinking and problem-solving skills to address customer inquiries
- Navigate and interact effectively with digital platforms to assist users
- Maintain a high level of sports knowledge to provide informed recommendations

What is Required (Qualifications):
- High school diploma or GED
- Minimum of 1 year of customer service experience
- Ability to type at least 30 words per minute
- Excellent verbal and written communication skills in English
- Proficiency in Microsoft programs and digital navigation

How to Stand Out (Preferred Qualifications):
- Strong knowledge and passion for sports
- Ability to multitask and manage time effectively in a fast-paced remote environment

#FantasySports #CustomerSupport #CareerAdvancement #GreatPlaceToWork #DigitalTransformation

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