Now is the time to join Pacific Dental Services. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! The primary purpose and function of the Analyst, People Systems LMS is to design, develop and implement solutions to enhance performance. Lead and assist with configuration, integration, customization, and data management of the organizations Learning Management System (LMS). This individual will also develop custom reports, expand content capabilities, and work on special projects to meet client/stakeholder needs. Responsibilities Oversee day-to-day administration of the Cornerstone OnDemand Learning Management System. Which includes: Answering Help Desk tickets for end user support. Testing all software updates/enhancements to ensure continuity of system. Maintain training catalogs. Ensure training content is always running without interruption, nor quality degradation. Maintain vendor relationship to ensure responsiveness and collaboration for troubleshooting. Configure and maintain yearly training schedule and backend tasks to ensure smooth learning experience. Make course assignments as needed. Update content as needed. Create and deploy annual performance and talent review process. Troubleshoot integration with 3rd party systems (i.e., Workday) Maintain reports in Reporting 2.0. Provide security administration for Cornerstone system. Develop relationship with Organization Development and Training departments as primary internal customers. Identify root causes and provide updates and recommendations to leadership that will deliver a decrease in frequency and severity of system issues reported by end users. In addition, keeps up- to-date on system patches and new features and functionality. Other duties as assigned by Management. Required Bachelor’s Degree in Computer Science, Human Resource, or related field and/or equivalent combination of education and experience. In lieu of degree, +2 years of experience is required. 3-5 years of experience configuring & maintaining with Cornerstone OnDemand (CSOD) Preferred Experience performing PowerBI configuration and deployment. Experience in a multi-regional healthcare, retail, or dental company. Knowledge/Skills/Abilities Ability to multi-task effectively without compromising the quality of the work. Excellent interpersonal, oral and written communication skills. Detail oriented, organized, process focused, problem solver, proactive, ambitious, customer service focused. Ability to multitask and prioritize work in a high-volume environment, without compromising the quality of work / delivery. Ability to respond to common inquiries from customers, staff, regulatory agencies, vendors, and other members of the business community. Self-motivated, reliable individual capable of working independently as well as part of a team. Problem solving skills to gather & analyze information in order to identify and resolve problems in a timely manner arrive at valid conclusions, recommendations, and plans of action. Analytical skills to synthesize complex or diverse information. Ability to research information and analyze data to arrive at valid conclusions, recommendations, and plans of action. Actively share ideas in a constructive and positive manner by listening to and objectively considering ideas and suggestions from others. Extensive Advanced knowledge of MS Word, Excel, PowerPoint, Access, software applications, and use of standard office equipment. Benefits Medical, dental, and vision insurance Paid time off Tuition Reimbursement 401K Paid time to volunteer in your local community Pacific Dental Services is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.