Are you passionate about being part of a team that delivers extraordinary care to help individuals and businesses prepare for and protect their retirement? If so, then Nationwide Financial could be the place for you!

Position is fully remote.

Role Overview

This role will be on the Business Automation Solutions team and will creat e & support NEVA and Power Automate Desktop (RPA) solutions. This position will be primarily support Annuity and Life I nternal S ales & S ervice , but may support other groups such as Annuity and Life Operations , Retirement Solutions and LCS in the future. As a Robotic Process Automator, you will work directly with business leaders and associates to understand their needs and build new automated solutions that help drive associate efficiency and experience. This is an exciting role for individuals that can quickly understand business process while finding creative & innovative ways to improve and automate them through technology.

Internal Compensation Grade: E4

Job Description Summary

We are a versatile group of individuals, working together to meet the needs of our customers. We value knowledge, analytical aptitude, and collaboration. If you thrive in a busy, engaging work environment, we want to know more about you!
As Senior Analyst, you’ll work to analyze, design, implement, and sustain Robotic Process Automation (RPA) moderately complex solutions in support of the organization's technology resources and processes. You will utilize RPA knowledge to drive business efficiencies and results.

Job Description

Key Responsibilities:

• Designs, develops, configures, customizes, documents, deploys, maintains and upgrades moderately complex Robotics Process Automation solutions in tools like NEVA, Automation Anywhere and Power Automate.
• Identifies business operations processes that are feasible for automation. Assesses and documents technical and functional requirements.Provides recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology.
• Tests automation and suggests changes based on functional requirements.
• Performs the day-to-day operations robotic process solutions, including the administration of process-related tools with guidance, as needed. May coordinate customer requests, key process events and process results through all phases of the process life cycle.
• Monitors and maintains automation post-implementation and recommends resolutions to any potential issues to ensure smooth business operations.
• Works, under limited direction, with customers and project teams to assist in the development of project plans to deliver Robotic Process Automation process design efforts in support of business objectives.
• Ensures quality automation using Quality Assurance (QA) processes and prevent any potential bugs.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Manager or Director.

Technical Skills and Experiences:

Education: Undergraduate studies in computer science, information technology, business or a related field. Graduate studies preferred.

Experience: Two or more of experience in Robotics Process Automation or related field.

Knowledge, Skills and Ability: Ability to apply knowledge of RPA to business problems. Proven knowledge of performance measurement and style analysis. Strong interpersonal and communication skills. Knowledge of workflow systems, macros, low-code automation and other related technology solutions preferred. Experience using online collaboration technologies such as Sharepoint, MS Teams, Jira, and Outlook. Understanding and exposure to T-SQL / PL-SQL, HTML, CSS, JavaScript and Jquery, C#, Java, Visual Basic, reporting tools such as Tableau & WebFOCUS and database technologies such as Oracle, MS-SQL server & Netezza are a plus.

Job Conditions:

Overtime Eligibility: Exempt (Not eligible)

Working Conditions: Normal office environment. Extended work hours may be required based on workload. May require occasional travel.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

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Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.

For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range.

The national salary range for Sr Analyst, Robotics Process Automation : 58,000.00-120,000.00

The expected starting salary range for Sr Analyst, Robotics Process Automation : 64,500.00 - 96,500.00