Employer Industry: Automotive Software Solutions

Why consider this job opportunity:
- Salary up to $100,000
- Annual performance bonus and comprehensive benefits package
- Paid Time Off (PTO) and 401K Matching Program
- Tuition reimbursement for professional development
- Opportunity for career advancement within a diverse and inclusive workplace
- Engage with a dynamic team and make a significant impact on client satisfaction

What to Expect (Job Responsibilities):
- Field client inquiries and direct them to appropriate support resources while assisting in defining their strategy around the employer's solutions
- Maintain and build relationships with dealership management, demonstrating expertise in the employer's products
- Assess dealership risk factors and develop strategies for mitigating risks associated with the employer's applications
- Prepare client-specific reports and presentations to educate clients and drive growth within their organizations
- Mentor junior staff and assist Lead Customer Success Managers in providing best practices for client engagement

What is Required (Qualifications):
- Minimum 5 years of client services, marketing, or sales experience in a B2B environment
- Ability to travel up to 50% and work across all levels of the dealership
- Knowledge of the employer's applications and familiarity with the automotive industry
- Strong communication skills, both oral and written, with the ability to work collaboratively in a team
- High sense of urgency and the ability to manage high-stress interactions effectively

How to Stand Out (Preferred Qualifications):
- Understanding of the employer's organizational structure and service models
- Experience in SaaS environments and using Customer Experience (CX) platforms
- Knowledge of dealership workflows and technology industries related to automotive
- Retail automotive experience of 5+ years

#AutomotiveSoftware #ClientServices #CareerOpportunity #CompetitiveCompensation #DiversityAndInclusion

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.