­­DaVita – Physician Experience

At Physician Experience, we design apps (desktop, web, mobile) for physicians to help them manage, treat, and improve the lives and the care of their patients. Healthcare IT is notorious for lagging behind consumer products in design, user experience, and customer satisfaction. Our goal is to change the status quo by creating a suite of physician-focused products that delight users and enable clinicians to take better care of their patients.

We are looking for UX candidates that are up for a challenge. Healthcare is rife with complexities and the learning curve is steep. If you have a passion for improving user experiences and the ability to press through adversity, we look forward to meeting you.

Senior User Experience Designer

An influential contributor in improving the workflows and overall experience for end users. This person will partner with the other UX team members, Product Managers and Technical Architects to uncover real problems as well as concept and validate effective design solutions. Acts as a coach, mentor and lead for both internal teams as well as an advocate for our users’ needs.

Experience 8+ years

Core Requirements

• Ability to work in fast-paced agile environment
• Take smart risks and champion new ideas
• Work with minimal supervision, executing against deadlines
• Be open to receiving feedback
• Be willing to lead and mentor teammates
• Effective communicator
• Some travel required

UX Requirements

• Use empathy as well as critical and analytical thinking to understand and frame problems
• Comfortable working with a diverse range of stakeholders, including executives, and can communicate ideas in the language of business as well as design
• Shares knowledge and expertise with more junior team members by providing design guidance and coaching
• Displays diplomatic conflict resolution and consensus building, eliciting feedback to act as a change agent for the team
• Ability to work on future visioning for UX, at the same time providing support to agile teams to support the SDLC Responsibilities
• Plan and lead complex projects within UX and across functional project teams
• Assist with the development and execution of the overall strategy at the key departmental level; having a clear understanding of the long-term vision and strategy of the company
• Facilitate dialog with Product Managers and Technical Architects in order to uncover clear problem definition and identify assumptions
• Advocate for customer needs and representation in the translation of business objectives into project requirements
• Partner with and support the Senior UX Researcher in conducting research efforts including user discovery, concept validation, and usability evaluation
• Translate findings and recommendations into design direction that will be meaningful for users and also will mesh with the product roadmap
• Facilitate design ideation and strategy sessions with cross-functional groups
• Develop structural and strategic work defining user scenarios, workflows, interaction models and conceptual wireframes
• Anticipate issues at a macro and micro level concurrently
• Work through implementation to ensure the desired user experience is carried through the development cycle
• Lead fellow UX team members to refine interaction, promoting consistency and UX standards development
• Software proficiency of Sketch and Invision

Bonus Skills

• Ability of visual design
• Mixpanel and Salesforce software experience
• Experience in healthcare

Here is what you can expect when you join our Village:
• A "community first, company second" culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation. About Information Technology
The Information Technology Department designs, develops and maintains software programs required to keep DaVita on the leading edge of medical technology. DaVita's Information Technology Department has both clinic facing and non-clinic facing subgroups that provide our clinician teammates the tools to provide quality patient care. DaVita IT utilizes designers, developers, system architects, project managers, application architects, nurses, trainers and many more professionals to incorporate the technology needs of our clinicians, business and physician customers.

Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace ®, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

Applications are accepted on an ongoing basis.

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.