Employer Industry: Travel and Leisure Services

Why consider this job opportunity:
- Opportunity for career advancement within a leading travel agency
- Competitive salary with a focus on employee engagement and satisfaction
- Work in a dynamic, Agile environment that values adaptability and initiative
- Collaborate with cross-functional teams to enhance operational efficiency
- Chance to mentor and guide junior team members in a supportive setting
- Engage with a diverse portfolio of brands and partners in the travel industry

What to Expect (Job Responsibilities):
- Lead the documentation and verification of business and system requirements
- Analyze and refine business processes to enhance operational efficiency and customer experience
- Manage multiple projects and ensure timely delivery in collaboration with cross-functional teams
- Create and interpret API documentation, troubleshoot system issues, and analyze logs
- Identify areas for system enhancement and lead improvements in documentation standards

What is Required (Qualifications):
- Minimum of 5 years of experience as a business analyst, preferably in travel, tourism, or cruise industries
- Proficiency in SQL, JSON, XML, and understanding of SDLC and Object-Oriented Programming
- Skilled in data analysis and business process evaluation
- Exposure to software development processes and collaboration with development teams
- Bachelor’s degree in Business, Finance, Computer Science, or related field; advanced degree is a plus

How to Stand Out (Preferred Qualifications):
- Experience with reservation systems, inventory systems, or API integrations
- Proven track record of mentoring and developing junior team members
- Familiarity with troubleshooting using tools like POSTMAN, Kibana, and Splunk
- Strong ability to recognize patterns and translate business requests into technical solutions

#TravelIndustry #BusinessAnalyst #CareerGrowth #APIIntegration #EmployeeEngagement

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