Who We Are:
HelioCampus was founded with the purpose of helping college & university leaders navigate today's growing pressures. As one of EdTech's most steadily growing companies, our roots in higher ed ground us in the critical nature of this work.

What We Do:
We help our clients navigate today's high stakes with data and Institutional Performance Management practices. Together with our clients, we chart a path to sustainability by borrowing practices from the most successful businesses.

How We Do It:
We approach our work with a "we're on it" attitude that the higher ed community has come to know and expect from our team. We're data geeks to our core, committed to simplifying the toughest challenges and operating with transparency. Our most successful team members are change agents who love a challenge.

How You'll Help:

You will work closely with client partners to understand their analytical needs, evaluate key performance metrics, and analyze trends. The ideal candidate will possess superior technical ability as well as effective communication and relationship management skills.

What You Will Do:

• Develop familiarity with the HelioCampus data platform and become a subject matter expert in one or two primary areas of the business to help guide client partners in the use of the platform to answer strategic institutional questions.
• Conduct data analysis to identify trends, patterns, and anomalies in the data to discover actionable information in support of strategic decision-making.
• Serve as the technical liaison between HelioCampus and one or more client points of contact (POCs), working closely with business stakeholders to translate and interpret business and data requirements between the client and internal HelioCampus technical/data teams.
• Develop interactive and intuitive reports, dashboards, and data visualizations using BI tools such as Tableau, Power BI, QlikView, or others. Leverage enterprise business intelligence tools, SQL queries, and other tools to develop complex dashboards and reports
• Create or enhance data products by working with functional and technical resources to identify and model data using SQL and/or scripting languages such as Python/R to provide new insights and address specific business questions/needs.
• Improve self-service solutions to empower business users in accessing and exploring data independently by specifying enhancements to existing data products, improving documentation, and conducting user training.
• Help to maintain the accuracy and quality of a large suite of dashboards and data extracts. Triage data-related issues/questions and work with data engineers to provide timely resolutions.

You Will Be a Good Fit For This Role If You Have:

• Bachelor's degree from an accredited institution of higher learning with 4 years of work experience or Master's degree with two years of experience
• Five or more years of experience performing analytic functions in education, marketing, eCommerce, financial or related industry
• Excellent communication skills and experience presenting findings to mid to senior-level executives
• Strong ability to articulate insightful and relevant questions and develop appropriate approaches to answering these questions
• Expertise leveraging SQL, Excel, and data visualization tools such as Tableau to manipulate, analyze and present data
• Knowledge of SQL, R/ Python queries to build reports and conduct advanced quantitative analysis
• Experience leveraging enterprise reporting tools to develop dashboards and reports
• Experience working with one or more SIS, HR, CRM, Financial, ERP and Learning Management systems data
• Ability to work effectively and independently to manage multiple priorities with various deliverable dates
• Experience working closely with both business users and technical development teams

Nice To Have's Include:

• Significant experience building reports and dashboards in Tableau. Deep understanding of one or more key areas of higher education (e.g. financial aid, admissions, advancement, student affairs)
• Knowledge of one or more of the following systems: PeopleSoft Campus Solutions,Desire2Learn Brightspace, Salesforce CRM/Marketing Cloud, or Workday HCM or Finance
• Strong understanding of data warehouse concepts and experience working with large data sets
• Experience in predictive modeling and forecasting in a related industry

Location:
This specific role is primarily remote, with occasional travel to a HelioCampus office or client site in the DC/Maryland/Virginia area.

Compensation and Benefits:
HelioCampus offers employees a competitive salary along with paid time off, healthcare, vision, dental, 401(k) w/ company match, parental leave, remote work flexibility, home office perks, and a fun, collaborative work environment.

What We Believe:
HelioCampus is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Disclaimer:
The list of responsibilities described above is not comprehensive. Other tasks not mentioned here may be required. Changing business conditions may trigger changes to job responsibilities. This job description is not an employment contract.

Physical Qualifications:

This position requires the following physical qualifications to support a productive remote work environment. We are dedicated to providing reasonable accommodations for individuals with disabilities to perform the essential functions of this role. If you require accommodations, please discuss this during the application process.

Vision: Sufficient visual acuity to read documents, view computer screens, and engage in tasks that require attention to detail.

Hearing: Ability to communicate effectively in person (as applicable) and via phone or video conferencing, ensuring clear understanding of verbal instructions.

Fine Motor Skills: Proficient use of hands for typing, using a mouse, and managing office equipment such as printers and scanners.

Lifting: Occasional lifting of up to 10 pounds (e.g., office supplies or equipment).

Department Client Success Role Sr. Technical Data Analyst Locations Remote, Bethesda, MD Remote status Fully Remote