All of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Senior Technology Project Manager delivers on our Purpose by supporting Customer and Commercial Technology in serving as a Release Train Engineer (RTE) helping to launch and drive daily operations for the newest Agile Release Train supporting important revenue-driving initiatives. This role focuses on ensuring production deliveries are met and demonstrates a commitment to SAFe transformation methodologies. The Senior Technology Project Manager is a skilled communicator and innovative problem solver who is excited about the opportunity to drive Employee and Customer experience improvements through self-service, and digital hospitality.

Additional Details

• The culture of Southwest Airlines means we embrace a flexible workplace and value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. This role is a hybrid position based out of our Corporate Campus in Dallas, TX, which requires Employees to work onsite on our Corporate Campus at least three days a week. The Department designates the specific three days of the week Employees must work on-site.

• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available .

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

Responsibilities

• Partner with Technology Managers and Directors to lead large Technology projects/programs in support of department or enterprise strategic plans

• Serve as a project Leadership resource responsible for driving analysis, recommendations, decisions and delivery

• Define complex project plans/roadmaps for multiple simultaneous projects or for a single highly complex project or program including scope, budget and schedule and execute tasks defined in the project plan to achieve project goals using standard project management methodologies and practices

• Work with development and application teams to breakdown work into smaller components or features and to identify critical path

• Drive testing and acceptance of project or program results across multiple teams

• Mentor and coach other Project Managers

• Monitor risks, issues, and scope proactively, ensuring the appropriate level of priority, visibility and escalation

• Communicate plan and all relevant components such as risk, schedules, expectations and ongoing updates to Stakeholders, Sponsors and Project Teams to maintain project alignment

• Build partnerships to collaborate and use influence to gather Customer and business requirements and communicate effectively with all project Teams and support groups

• Work with partner teams across portfolios to plan (define scope of dependencies), to track execution of work, and to visualize the full scope of work including business capabilities and architectural runway

• May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

• Expert knowledge of project processes, problem management tools and procedures

• Advanced knowledge of Agile development practices and ceremonies

• Advanced knowledge of application impact on operational and business functions

• Skilled in proficient financial acumen to interpret corporate financial analysis and financial statements

• Skilled in strong Customer Service and Team orientation

• Ability to assume a high level of responsibility and provide direction in a Team-oriented environment, directing tasks to finish by scheduled completion date

• Ability to communicate effectively, both verbally and written, at all levels

• Ability to manage highly sensitive and confidential information

• Ability to work effectively in a fast paced, collaborative, Team based environment and maintain composure under pressure and accurately assess problem situations

• Skilled in Leadership to direct performance of outside Contractors and maintain positive relations with internal Customers

Education

• Required: High School Diploma or GED

Experience

• Required: Expert-level experience, expansive and fafar-reachingnowledge in project management

Licensing/Certification

• N/A

Physical Abilities

• Ability to perform work duties from limited space work station/desk/office area for extended periods of time

• Ability to communicate and interact with others in the English language to meet the demands of the job

• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines

• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986

• Must be at least 18 years of age

• Must be able to comply with Company attendance standards as described in established guidelines

Pay & Benefits:

Competitive market salary from $124,550 to $138,400 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company

Additional pay opportunities for Company authorized work beyond part time or full time schedule Benefits you’ll love: • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) • Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck* • Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit** • Explore more Benefits you’ll love: https://careers.southwestair.com/benefits *Pay amount does not guarantee employment for any particular period of time. **401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits. ***ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company

Southwest Airlines is an Equal Opportunity Employer.
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