Semtech

Staff Application Engineer


PayCompetitive
LocationRemote
Employment typeFull-Time

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  • Job Description

      Req#: REQ2551

      Job Summary:

      Staff Application Engineer based in Japan assigned to support PC-OEM & IoT based customers with the integration of Semtech Sierra modules, routers, connectivity, and cloud offerings.

      Support customers on any design and WWAN integration questions/issues

      Responsibilities:

      • Provide technical guidance and give trainings to distribution partners (10%)
      • Responsible for supporting IoT customers’ issues (50%)
        • oftware integration support on various operating systems (Windows/Linux/Android) and different HW platforms
        • Field issues and certification issues
      • Ensure local interface with PC OEM customers, Semtech overseas development teams, customer project manager regarding customer support tasks (40%)
        • Required to report customer project information to team regularly.

      Minimum Qualifications:

      • Bachelor’s degree in communication and/or Electronic Engineering or equivalent
      • Having at least 5 years of Field Application Engineering experience of semiconductor or equivalent practical experience, (HW/SW basic knowledge, customer issue troubleshooting, coordinating stake holders’ skills, customer project management skill)
      • Language: Fluent Japanese and English of both written and spoken English
      • Ability to travel alone – occasionally with short notice (Domestic/Foreign Country)
        • Required proactiveness to visit customer site to close issue immediately.
      • Ability to work in a team environment and/or as an individual contributor. Self-Motivated Learning
      • Advanced problem-solving skills (Have logical knowledge to isolate technical issue and minimize procedure to reproduce the customer issue)

      Desired Qualifications

      • Experience in Cellular technology (3G/4G/5G) / Wi-Fi is a plus.
      • Experience in IP protocol stack field (TCP/UDP IP and HTTP).
      • Skills in complex systems design including expertise in Windows, Linux and Android
        • Windows driver mechanism deep knowledge and BIOS knowledge is plus
  • About the company

      Semtech is a leading supplier of high performance analog and mixed-signal semiconductors and advanced algorithms.