Advocate Aurora Health
Staff Education Specialist Registered Nurse (RN) - Ambulatory Care Management
This job is now closed
Job Description
- Req#: R117444
- This is a remote Registered Nurse position
- MUST be proficient with Epic (credentials preferred)
- Must be licensed in either Illinois or Wisconsin
- Must have high speed internet
- Prefer experience with EPIC training
- Conducts 1:1 training with specific staff as directed by department leadership and in any of the department regions
- Directly responsible to maintain all department workflow job aids and utilizes all principles and procedures of ISO.
- Prepares new associate orientation schedule, logistics and leads orientation and training for new hires.
- Prepares and coaches new associate mentors; solicits feedback and provides performance summary to regional managers upon conclusion of orientation.
- Uses principles of adult learning in all aspects of educational activities and Incorporates knowledge of cultural differences into educational activities.
- Evaluates and documents new associate performance and develops individualized education plans when improvement required.
- Maintains, organizes, and updates all orientation materials
- Assists supervisor and manager with maintenance of staff competency levels and supporting documentation.
- Collaborates with department leadership in staff performance improvement plans and remediation opportunities.
- Able to independently manage and trouble shoot training environment and technical glitches that may come up during training
- Maintains Expert knowledge base of current department EMR products and how they work/relate to department functions
- Plans and schedules end-user education for Ambulatory Care Management Epic/Compass Rose curriculum
- Ensures all users are properly trained and able to demonstrate proficiency in the Epic system prior to gaining access to the production environment
- Delivers remote training to end users and the duties related to that task, including planning, coordinating, and facilitating 1:1.
- Works with Epic analysts and subject matter experts in the upkeep and development of materials.
- Functional expert in other Advocate applications-CareConnection, CareNet+,IDX, ERMA, CareConnection Office, Clinicare, SynAPPs, EPIC
- Assists in OP CM EMR development and is able to update/teach new content/function releases to all dept associates via face-to-face, webinars
- Stays current on ongoing information on current trends and new techniques through formal or informal educational methods.
- Uses research results from current literature in the development of educational activities.
- Conducts a review of current literature for a defined topic.
- Selects and prepares content, teaching methods, and evaluation strategies based on expected learner outcomes.
- Secures continuing education units for appropriate programs.
- Develops tools for basic assessment of knowledge and/or competence.
- Aligns staff education and competencies with expected department KRAs, especially as it relates to improved patient outcomes
- Incorporates/utilizes professional journals in order to promote best practices in the field of care management
- Leads system user and staff focus groups to solicit staff input on needs as well as feedback on completed trainings.
- Participates in education and evaluation of all CM staff competencies.
- Serves as a role model for continued professional growth and development for staff.
- Supports and encourages critical thinking, new ideas, professional growth, adult learning, open communication, and collaborative relationships.
- Collaborates with other areas of the organization to achieve quality system integration
- Direct availability to all staff for questions and concerns regarding inconsistencies in job aids and raises questions and issues to her dept lead.
- Assess response of learner to content and methodology utilized in education program.
- Creates tools, measures, and documents learner outcomes of educational activities.
- Collects evaluation data and recommends changes in programs or competency testing instruments based on the data.
- incorporate feedback to learner throughout the educational process.
- Registered (RN)
- RN with 3 years’ relevant clinical experience (Bachelor's degree preferred)
- 2+ years of providing formal training experience to adults
- 1+ year of providing formal EPIC training experience to end users
- Strong human relations, leadership, and interpersonal skills.
- Knowledge of and experience with adult learning techniques required.
- Proven skill in oral presentation and facilitation required.
- Demonstrated skill in human relations and written, verbal, and electronic communication required.
- Competent personal computer knowledge with Microsoft products and Epic
- Ability to organize and prioritize work.
- Ability to recognize the needs and behaviors of specific age groups of adult learners. Resiliency and flexibility to deal with a changing environment.
- Demonstrates leadership and motivational skills
- Ability to travel to various Advocate Health Care facilities and various times of the day/evening.
- Ability to move patients and equipment up to 30 lbs.
- Ability to cooperate and work well with others.
- Ability to make sound and timely decisions.
- Ability to lift 35 pounds without assistance. For over 35 pounds, handling equipment is expected to be used, with at least one other associate, when available. Unique lifting/movement situations will be assessed on a case-by-case basis.
39732 Accountable Care Admin - Care Transition and Support ProgramsDepartment:
Full timeStatus:
YesBenefits Eligible:
40Hou rs Per Week:
Schedule Details/Additional Information:
Major Responsibilities:
Organizes and leads new associate orientation
Develops and maintenance functional expertise in all department technology applications
Collaborates in the planning and development of educational programs for all clinical and non-clinical department associates and responsible for execution.
Incorporates activities of quality assurance to ensure positive patient outcomes.
Evaluation of educational programming.
Licensure:
Education/Experience Required:
Knowledge, Skills & Abilities Required:
Physical Requirements and Working Conditions:This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
About the company
Advocate Aurora Health is a non-profit health care system with dual headquarters located in Milwaukee, Wisconsin