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Standards & Enforcement Specialist (formerly Trust & Safety)
Pay$75000.00 - $85000.00 / year
LocationNew York/New York
Employment typeFull-Time
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Job Description
- Req#: 4525845005
Employer Industry: Media and Content Moderation
Why consider this job opportunity:
- Salary range of $75,000 - $85,000
- Equity for all full-time roles
- Exceptional benefits package
- Opportunity to contribute to policies and tools that enhance community moderation
- Collaborative work environment with a focus on free expression
- Flexibility to work remotely for exceptional candidates based in the US or Canada
What to Expect (Job Responsibilities):
- Enforce content guidelines by moderating flagged content and addressing tickets related to spam, copyright issues, and content violations
- Efficiently manage moderation queues, ensuring accuracy while handling a high volume of tickets daily
- Suggest improvements to policies, procedures, and tooling to enhance team effectiveness
- Collaborate with Engineering, Product, and Partnerships to address complex user issues
- Provide specialized enforcement support for high-profile users and publications
What is Required (Qualifications):
- 2+ years of experience in Trust & Safety, content moderation, threat disruption, or a similar role in a fast-paced environment
- Ability to handle a high volume of content and manage queues efficiently
- Strong commitment to free speech and alignment with the employer's moderation philosophy
- Proficiency with tools like Zendesk and moderation software
- Independent, proactive, and able to make sound decisions under pressure
How to Stand Out (Preferred Qualifications):
- Familiarity with content moderation best practices and relevant legislation
- Experience in working with diverse teams and engaging with stakeholders
#Media #ContentModeration #TrustAndSafety #CareerOpportunity #CompetitivePay
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
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