Position: Location Director (Sales-Focused Business Leader)

Location: Pasadena

Why LaserAway?

At LaserAway, we offer competitive pay with a base salary and uncapped commission, comprehensive health benefits including dental and vision insurance, and a 401(k) plan with company matching. You'll find numerous opportunities for professional growth and career advancement, along with generous employee discounts on our products and services. Our innovative environment features cutting-edge medical technology, and our supportive culture fosters a collaborative and uplifting office atmosphere. Join the leader in non-surgical aesthetic treatments, with over 160 locations nationwide, and be part of our fast-growing company.

About The Role:

Are you a driven, sales-oriented professional with a passion for delivering an exceptional patient experience? As a Location Director, you’ll take ownership of every aspect of our clinic operations, from driving revenue growth to creating a welcoming, high-performance environment.

Compensation: Competitive base pay of $66,000 to $85,000 plus commission and revenue shares - a total comp package of $115,000 to $134,000 annually!

What You’ll Do:

• Lead Sales & Drive Revenue: Contribute to sales directly while coaching and supporting your team of Patient Care Coordinators (PCCs) to meet and exceed their individual goals.

• Optimize Patient Schedules: Keep treatment volumes high and support same-day sales conversions, ensuring patients receive top-tier care.

• Boost Return Revenue: Leverage CRM data to cross-sell, up-sell, and spearhead "win-back" initiatives that bring patients back.

• Ensure Brand Excellence: Uphold LaserAway’s brand standards, ensuring the clinic is immaculate and staff adhere to company protocols.

• Enhance Patient Experience: Regularly monitor and improve Net Promoter Scores (NPS), responding proactively to social media reviews to maintain a 4.5+ rating.

• Manage Staffing & Operations: Coordinate staffing needs with regional teams to match patient demand while optimizing labor utilization.

• Oversee Inventory & Equipment: Manage inventory, handle product orders, and ensure equipment is always in top condition.

• Mentor & Develop Talent: Provide feedback and coaching to in-clinic staff, collaborate with HR on employee relations, and foster a high-performance culture.

• Engage the Community: Build relationships with local businesses to strengthen LaserAway’s presence as a key community member.

What We’re Looking For:

• Proven leadership experience in sales and business operations, with a track record of hitting metrics and goals.

• Strong organizational and time management skills, with the ability to thrive in a fast-paced environment.

• A positive, solutions-oriented attitude with the drive to lead and inspire a team.

• Full availability to work a flexible schedule, including nights, weekends, and holidays.

Key Traits for Success:

• Ownership Mentality: Take charge of the clinic’s success, from financial outcomes to patient satisfaction.

• Leadership Excellence: Build and develop a winning team that’s aligned and motivated.

• Proactive Problem Solver: Tackle issues head-on with urgency and precision.

• Customer-Centric Focus: Maintain professionalism and ensure every patient receives world-class service.

• Data-Driven Decision Maker: Make informed decisions using objective feedback and analytics.

Why LaserAway?

• Competitive compensation and benefits

• Comprehensive and supportive ongoing training

• Incredible employee perks, including free laser treatments and significant discounts on other services

• A dynamic, high-growth environment

• Opportunities for professional development and career advancement

If you're ready to lead, motivate, and grow a top-performing clinic, apply today to become a key part of LaserAway’s leadership team!