McKesson Corporation is a global leader in healthcare supply chain management solutions, retail pharmacy, community oncology and specialty care, and healthcare information solutions. McKesson partners with pharmaceutical manufacturers, providers, pharmacies, governments and other organizations in healthcare to help provide the right medicines, medical products and healthcare services to the right patients at the right time, safely and cost-effectively. United by our ICARE shared principles, our employees work every day to innovate and deliver opportunities that make our customers and partners more successful - all for the better health of patients. McKesson has been named a “ Most Admired Company ” in the healthcare wholesaler category by FORTUNE, a “ Best Place to Work ” by the Human Rights Campaign Foundation, and a top military-friendly company by Military Friendly. For more information, visit www.mckesson.com .

We take pride in our culture of connection and believe in a workplace where everyone can be their full, authentic self. We welcome and encourage veterans, individuals with disabilities and others with diverse perspectives to join our growing team. Your unique perspective and experience are valuable assets that can translate into a rewarding career path with us.

Apply to join our team and help shape the future of healthcare!

Current Need:

Our Customer Management Team is growing in Richmond, VA. We are currently seeking a new Strategic Account Representative (SAR) to support large corporate account activity.

Job Description:

As an established part of the Customer Management team, the SAR partners closely with the customer, sales and other internal strategic teams in support of McKesson's Primary Care Corporate Account Customers. The SAR team is assigned to McKesson’s largest customers across Extended and Primary Care. P artnering externally with the customer and internally with McKesson’s subject matter experts, the SAR role is designed to support daily activities critical to the customer experience . These activities include but are not limited to, inventory reviews, data reporting needs, and account creation.

Key Responsibilities:

• Acts as primary customer contact fo r d aily customer activities

• Partners with the Sales VP to represent customer goals with internal stakeholders

• Utilizes data to help customers better understand their business and opportunities with McKesson

• Tracks open customer issues and partners with other back-office teams on timely resolution

• Prepare and monitor reports such as : back order reports, pricing discrepancies, licensing expirations, contract renewals, cost savings, other reports as needed

• Attend customer meetings and deliver progress updates on key initiatives and goals

Minimum Requirements:

2 + years relevant experience

Critical Skills:

• 2+ years’ experience with client/customer management

• Intermediate (Strong) proficiency with MS Office (Word, Access, Excel and PowerPoint)

• 2+ years of experience preparing, managing and presenting customer reporting

• Experience managing customer procurement with supply chain teams knowledge strongly preferred

• Experience in managing excellent communication with both internal and external stakeholders

• Excellent abilities in managing competing priorities while balancing the needs of customers

Additional Knowledge & Skills:

• Solid understanding of the medical surgical industry with a comprehensive knowledge of customer service policies, practices and systems preferred

• Energetic self-starter with a passion for customer experience

• The ability to interact professionally with vendors, customers and co-workers

Education:

• HS Diploma or equivalent required

• 4 year degree preferred

Physical Requirements:

• Large percentage of time performing computer based work within an office setting

Must be authorized to work in the US. Sponsorship is not available for this position.