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Strategic Accounts Customer Specialist, Customer Sales & Support
Pay$54800.00 - $91300.00 / year
LocationRichmond/Virginia
Employment typeFull-Time
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Job Description
- Req#: JR0126681
Employer Industry: Healthcare Supply Chain Management
Why consider this job opportunity:
- Salary up to $91,300
- Opportunity for career advancement and growth within the organization
- Remote training program provided, typically completed in 3 weeks
- Supportive and collaborative work environment with a focus on employee well-being
- Chance to impact the healthcare industry positively through strategic account management
- Commitment to diversity and inclusion in the workplace
What to Expect (Job Responsibilities):
- Act as the primary point of contact for managing day-to-day contract activities for large multi-million-dollar accounts
- Collaborate closely with account managers, customers, vendors, GPOs, and project management teams
- Proactively communicate account health and progress on GPO and contract connections
- Drive processes to manage account health in compliance with service level agreements
- Monitor and analyze process workflow and account activity to ensure service level expectations are met
What is Required (Qualifications):
- Requires 0-2 years of relevant experience
- Minimum of 1 year of experience in account management, administrative sales support, or customer service
- Advanced proficiency with MS Office, particularly Excel (Pivots, VLOOKUPS)
- Strong problem-solving skills and ability to analyze information to resolve complex issues
- Excellent verbal and written communication skills
How to Stand Out (Preferred Qualifications):
- Experience with contract management
- Knowledge of Group Purchasing Organizations (GPOs) and/or contract processes
- Salesforce experience
- Bachelor's degree or equivalent experience preferred
#Healthcare #AccountManagement #CustomerService #CareerOpportunity #DiversityAndInclusion
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
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