Advisor- Strategic Communications, Temporary (Grade 7/8), flexible working arrangements, located in Sydney with Hybrid working arrangements.

Department of Customer Service is looking for an energetic, organised self-starter to support the Strategic Communications team.

• Temporary opportunity for up to 12 months
  
• Coordinate delivery of integrated internal and external communication plans.
  
• Support Strategic Communications team and client portfolio.

Working in an agency style, you will support a team of Managers and Senior Advisors to coordinate the delivery of integrated business unit communications plans and will act as a conduit to the broader Brand, Digital and Communications team. As a team player you’ll be ready and willing to help your team when they need it to ensure communications projects stay on time, on budget and deliver to objectives. You’ll be supported to succeed and will receive on the job training and mentorship from across the team.

You will also be responsible:

• To keep the communications plans on track throughout the year and minimise “scope creep” while being flexible enough to adapt the agreed plans to suit the inevitable changing needs.
• To work with your team and meet with your business unit/s regularly to report on progress, challenges and opportunities.
• To work with your manager to ensure plans remained aligned with both the Department of Customer Service strategy and the overall communications strategy.
• Part of this role will include hands on internal communications for your Business Unit. You will work closely with subject matter experts across the Department of Customer Service to deliver content that is user friendly and fit for purpose.

To be successful in this role you will demonstrate:

• Excellent communication skills who is confident in all areas of marketing and communications and able to help find solutions that meet the needs of sometimes competing agendas.
• Strong and collaborative relationships with both the Brand, Digital and Communications team and your dedicated Business Units.
• Your peer relationships within the Brand, Digital and Communications team will enable you to stay across all areas of communications activity.

What we need from you:

Attach an up-to-date resume and a brief Cover Letter outlining how your skills and experience align to the role.

Role related enquires: Please contact Jen Gaetz, Manager Strategic Communications via jen.gaetz@customerservice.nsw.gov.au

Salary Grade 7/8, with the base salary for this role starting at $101,947 base plus superannuation.

Click Here to access the Role Description . For enquiries relating to recruitment please contact Afrah Saied via afrah.ahmedsaied@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Monday, 26th June 2023 (09:59 am)

Working at Department of Customer Service

The Department of Customer Service (DCS) is a great place to work! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

You Belong Here

We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want our employees to represent the communities that we serve.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via afrah.ahmedsaied@customerservice.nsw.gov.au or 02 9494 8351.

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