Rightsline

Strategic Customer Success Manager


PayCompetitive
LocationToronto/Ontario
Employment typeFull-Time

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  • Job Description

      Req#: 152
      Employer Industry: Software as a Service (SaaS) for Rights and Royalties Management

      Why consider this job opportunity:
      - Opportunity to work with a leading IP Commerce SaaS platform
      - Chance to contribute to innovative solutions trusted by major global brands
      - Collaborative and dynamic work environment focused on growth
      - Engage with a diverse range of clients and projects
      - Potential for career advancement and professional development

      What to Expect (Job Responsibilities):
      - Manage rights and royalties data within the SaaS platform to ensure accuracy and compliance
      - Collaborate with cross-functional teams to enhance product features and user experience
      - Provide support and training to clients on the platform's functionalities
      - Analyze market trends and client feedback to drive product improvements
      - Assist in the development of marketing materials and client communications

      What is Required (Qualifications):
      - Proven experience in rights and royalties management or a related field
      - Strong analytical skills with attention to detail
      - Excellent communication and interpersonal skills
      - Ability to work collaboratively in a team-oriented environment
      - Familiarity with SaaS products and technology

      How to Stand Out (Preferred Qualifications):
      - Experience working with major brands or in a high-growth tech environment
      - Knowledge of intellectual property laws and licensing agreements
      - Previous experience in client-facing roles or customer support
      - Familiarity with data analysis tools and software

      #SaaS #RightsManagement #Innovation #CareerGrowth #ClientSupport

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      Leverage the only SaaS suite built to identify, manage, simplify, and maximize your entire IP supply chain.