• Job Description

  Req#: 574664

  Tyndale is a Christian university that prepares leaders for work in the private, public and not-for-profit sectors, ministry and the global mission of the church. Tyndale offers fully accredited programs in a wide range of disciplines at both the undergraduate and graduate levels. Currently, there are over 1,600 students representing over 40 denominations and 60 ethnic backgrounds and over 13,000 alumni. Founded in 1894, Tyndale is located in Toronto, Ontario, Canada.

  POSITION PURPOSE

  The position of Student Admissions Representative (SAR) exists in order to improve the effectiveness of recruiting new students by providing exceptional customer service and completing administrative duties that support the efforts of the Tyndale University Admissions Office

  PRIMARY RESPONSIBILITIES

  Assist the Admissions Office in recruitment of new students by:

  • Positively representing Tyndale in a professional manner at all times
  • Calling prospective Tyndale students to answer their questions and encourage them to apply
  • Responding to emails sent and inquiries submitted by prospective students
  • Entering student information into the Admissions Office’s database and CRM
  • Preparing all mail to be sent out including acceptance packages and inquiry letters

  Support the work of Admissions Counsellors by:

  • Checking in with assigned Admissions Counsellor at the beginning of each shift to see if there are tasks to be completed
  • Communicating with students within a geographic region with direction from the Admissions Counsellor
  • Partaking in special projects the Admissions Counsellor requests

  Provide support to the Admissions visit program by:

  • Assisting the Admissions Coordinator with planning, preparation, and staffing of Admissions events
  • Conducting tours of Tyndale’s campus

  POSITION QUALIFICATIONS
  

  Education

  • Post-secondary education; completed or in process
  • Must be a current Tyndale student

  Experience

  • Customer service experience an asset

  Skills and Abilities

  • Demonstrated commitment to providing outstanding customer service
  • Excellent communication skills, able to relate to prospective students and encourage their attendance at Tyndale
  • Strong interpersonal skills
  • Organization and data-entry skills
  • Must have the ability to learn and use a student contact database and CRM

  Personal Characteristics

  • Be a self-motivated, “team player”
  • Enthusiasm to share about own Tyndale experience to prospective students
  • Must have a proven record of tact, diplomacy, and relational skills
  • A keen desire to serve family, church, work and community.
  • A firm commitment to Tyndale’s mission, values, Statement of Faith and Community Standards

  Physical and Mental Demands

  • Required to lift boxes of admissions material
  • Weekly evening shifts
  • Weekend hours may be required for some events

  Hourly Rate:

  $17.20

  How to Apply

  External candidates can apply for the position at the External Career Centre . While we thank all those interested, only those selected for an interview will be contacted.
  Internal candidates can apply on ADP Workforce Now through the Career Centre. The Career Centre can be access through the path Myself > Talent > Career Centre

  
  Necessary

• About the company

  Tyndale University is a Canadian private interdenominational evangelical Christian university in Toronto, Ontario, which offers undergraduate and graduate programs.

Notice