Employer Industry: Government IT Services

Why consider this job opportunity:
- Flexible work schedule with up to 24 hours per week during the academic year and up to 40 hours during breaks
- Gain hands-on experience in various IT domains including network, cloud, and database operations
- Opportunity to work remotely from anywhere in California
- Develop valuable skills in troubleshooting, customer service, and project coordination
- Supportive environment for college students seeking practical experience in their field of study

What to Expect (Job Responsibilities):
- Collaborate with network, infrastructure, cloud, database, and service desk teams to assist with incident tracking and resolution processes
- Document and maintain records for technical operations and support technology-related projects
- Perform troubleshooting and problem resolution for connectivity and system performance issues
- Assist with account provisioning and access management for cloud-based services
- Respond to customer inquiries, service requests, and incident reports while supporting hardware setup and software installations

What is Required (Qualifications):
- Must be a college student attending classes at an accredited college or university
- Enrollment in at least six-semester units for undergraduate students or four-semester units for graduate students
- Ability to work independently and as part of a team
- Excellent interpersonal skills to engage with stakeholders at all levels
- Good problem-solving skills

How to Stand Out (Preferred Qualifications):
- Familiarity with Python, NodeJS, and Terraform
- Experience with Amazon Web Services (AWS) and/or Google Cloud Platform (GCP)
- Working knowledge of computer programming fundamentals and/or functional programming

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