Employer Industry: Tobacco Research

Why consider this job opportunity:
- Salary up to $15.00 per hour
- Opportunity to gain hands-on research experience in a nationally recognized tobacco research center
- Work closely with researchers and contribute to important studies aimed at reducing tobacco use
- Flexible part-time hours, with a minimum commitment of 10-15 hours per week
- Supportive and inclusive work environment that values diversity and teamwork

What to Expect (Job Responsibilities):
- Conduct phone-based interviews with study participants and accurately complete computer-assisted telephone surveys
- Record call outcomes and notes, and sort the call database for efficient follow-up
- Assist with processing follow-up mailings and payments to study participants, as well as filing and medication packing
- Answer telephones and perform various administrative tasks to support the center's operations
- Check study phone line messages and assist researchers with operational tasks as needed

What is Required (Qualifications):
- Must be an enrolled University of Wisconsin student
- Excellent customer service and phone etiquette skills, including being courteous, patient, and a good listener
- Attention to detail, accuracy, and strong record-keeping skills
- Ability to work with limited supervision in a defined organizational structure
- Proficiency with technology and typing skills

How to Stand Out (Preferred Qualifications):
- Previous experience in a customer service role or research environment
- Familiarity with computer-assisted telephone interviewing techniques
- Strong organizational skills and the ability to manage multiple tasks efficiently

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