Employer Industry: Customer Service

Why Consider this Job Opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely with adherence to WFH policy
- Competitive pay and benefits package
- Supportive and collaborative work environment
- Chance to make a positive impact on customer satisfaction

What to Expect (Job Responsibilities):
- Utilize standard technology such as a telephone, e-mail, and web browser
- Provide detailed information and assistance to customers regarding bus information
- Adhere to established policies and procedures while maintaining customer privacy
- Complete call logs and documentation for each inquiry
- Follow pre-scripted responses to address customer needs effectively

What is Required (Qualifications):
- High School diploma or equivalent required
- Minimum 6 months of customer service/administrative/telemarketing experience preferred
- Ability to speak and read English clearly and fluently
- Proficiency in working with a personal computer and Windows operating system
- Excellent interpersonal and leadership skills

How to Stand Out (Preferred Qualifications):
- Strong computer skills with proficiencies in Excel and Word
- Excellent communication etiquette
- Great customer service skills with a focus on personalization and solution-oriented approach

#CustomerService #WorkFromHome #CareerGrowth #CompetitivePay #RemoteWork

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