Company Description

PSI is a leading Contract Research Organization with more than 29 years in the industry offering a perfect balance between stability and innovation to both clients and employees. We focus on delivering quality and on-time services across a variety of therapeutic indications.

Job Description

Department /Resource Management and Training

• Line management of Site Contract Specialists in the North America and Latin America
• Oversees the workload and utilization of assigned staff in the region and allocates resources
• Monitors assigned staff performance and takes part in performance appraisal process
• Fosters career advancement of assigned staff
• Develops training materials, related to site agreement and budget processes, ensures training effectiveness
• Trains staff in matters related to site agreements and budgets
• Mentors and coaches Site Contract Specialists

Operational Supervision, Quality Assurance and Process Improvement

• Oversees site agreements and budgets activities in the North America and Latin America
• Ensures that relevant parts of CTMS are up to date
• Identifies operational issues related to site agreements and budgets and works on their resolution
• Reviews country-specific fees schedule
• Oversees execution of site agreements and ensures acceleration opportunities are identified and taken
• Reviews and analyses key performance indicators and implements improvement plans
• Cooperates with other PSI functions on improvement of site agreement and budget processes
• Develops and updates QSDs, instructions and user guides relevant to site agreement and budgets and provides local expertise and best practices to other PSI functions and clients
• Participates in process improvement initiatives

Qualifications

• College or University degree or an equivalent combination of education, training, and experience that provides the individual with the required knowledge, skills, and abilities. Equivalency is defined as a minimum of 2 years’ experience in a health care or clinical environment, where relevant experience has been gained in clinical trials.
• At least 4 years’ experience in clinical research and in site agreement and budget negotiation in the country/region
• Experience in people management, mentoring and leadership

Additional Information

If you feel it is time to make your skills and knowledge visible within a growing company with true focus on its people, then PSI is the right choice for you.