Employer Industry: Data and AI Software Solutions

Why consider this job opportunity:
- Competitive hourly rate ranging from $15 to $31 based on year in school
- Opportunity to work with and learn from top executives in a leading organization
- Flexible work environment with options for remote work or in-person collaboration
- Access to free SAS programming training and certification
- Comprehensive well-being programs, including an Employee Assistance Program and on-site Work/Life Center
- Engaging workplace culture with hackathons and social events

What to Expect (Job Responsibilities):
- Provide technical support to customers, internal staff, and partners regarding SAS Business Intelligence software
- Troubleshoot service outages and interruptions, communicating effectively with customers via phone, email, and TEAMS
- Manage internal and external expectations, including escalation activities and communications
- Collaborate with customers to help them achieve their business goals through effective technical support
- Work on meaningful projects that contribute to personal and professional growth

What is Required (Qualifications):
- Must be a college student enrolled in an accredited program, graduating no earlier than December 2025
- Associates or Bachelor's degree with skills in customer support and technology
- Strong written and verbal communication skills
- Practical experience in a technical support role, such as a school helpdesk
- Curiosity and a passion for technology

How to Stand Out (Preferred Qualifications):
- Experience with Windows or Unix operating systems
- Background in engineering or a strong interest in fixing technology-related issues
- Demonstrated leadership skills and proactive problem-solving abilities
- Familiarity with customer support environments and best practices

#DataAI #InternshipOpportunity #TechnicalSupport #RemoteWork #DiversityInTech

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