Employer Industry: Government Services

Why consider this job opportunity:
- Salary up to $86,712 annually
- Primarily remote/telework position with occasional office requirements
- Opportunity for career advancement and professional development
- Supportive work environment that values work/life balance
- Comprehensive benefits package including medical, dental, and retirement plans
- Commitment to diversity, equity, and inclusion in the workplace

What to Expect (Job Responsibilities):
- Supervise, coach, and mentor a team of Benefit Specialists within the SAW/SEAP team
- Perform time sheet reporting and ensure accurate attendance records for staff
- Review weekly productivity reports and provide monthly feedback to management
- Plan, assign, and monitor workload for the team to ensure timely task completion
- Provide technical assistance and training regarding policies and procedures to staff

What is Required (Qualifications):
- One (1) year of experience as a UI Specialist 5, or two (2) years as a UI Specialist 4
- A Bachelor's degree in social science, business administration, public administration, or related field, along with two (2) years of supervisory experience in relevant customer service areas
- Experience as an Employment Security Program Coordinator 2 in an unemployment insurance program
- Ability to apply complex laws, rules, regulations, and policies consistently
- Must pass Unemployment Insurance Claim and Benefit Review (UI Fraud Check)

How to Stand Out (Preferred Qualifications):
- Knowledge of unemployment insurance laws, rules, regulations, and policies
- Workload management skills to organize assignments for timely and accurate outcomes
- Strong customer service and analytical skills
- Effective oral and written communication abilities
- Research skills to collect and evaluate information efficiently

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