ConvergeOne

Supervisor, IT Trainer


PayCompetitive
LocationRemote
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 6187
      Employer Industry: Communications and Data Technology

      Why consider this job opportunity:
      - Salary up to $105,000
      - Opportunity for career advancement and growth within the organization
      - Comprehensive benefits package including medical, dental, vision, and retirement plans
      - Paid parental leave and volunteer time off
      - Supportive and collaborative work environment
      - Unique employer-paid benefits such as pet telehealth and in-vitro fertility coverage

      What to Expect (Job Responsibilities):
      - Manage, develop, implement, and maintain training programs for critical systems within the organization
      - Create training materials including user guides, eLearning tutorials, and certifications
      - Conduct training sessions in both web-based and classroom environments
      - Supervise and develop the IT Training Team, ensuring collaboration and individual growth
      - Capture and report on IT Training metrics related to participation and performance

      What is Required (Qualifications):
      - Bachelor's degree in IT, Education, Communication, or equivalent experience
      - 4 or more years of experience in developing and delivering technical training courses
      - 2 or more years of project management experience
      - 2 years in a Senior IT Trainer position or equivalent leadership experience
      - Proficient in Microsoft Office and experienced with web conferencing and LMS systems

      How to Stand Out (Preferred Qualifications):
      - Industry certifications for training and/or technical experience
      - PMP Certification
      - ITIL Certification

      #CommunicationsTechnology #TrainingDevelopment #CareerAdvancement #CompetitiveBenefits #LeadershipRole

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      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      With deep expertise in communications, networking, and security, ConvergeOne can understand your unique environment and bring the best solution to you.