Role and Scope of Position:
This position supports the development and implementation, of the Eversource Quality Control program as it relates to construction, maintenance, meter service, leak survey, corrosion, damage prevention, LNG and I&R activities at Eversource Gas. Works with Operations, LNG, LPG and I&R Supervision, subject matter experts, and other Eversource departments to ensure the delivery of a successful Quality Control Program.

Position could be based out of Southborough MA or Berlin CT.

Essential Functions:

• Responsible for the Company’s gas quality control programs.
• Responsible for executing the annual gas inspection plan including random inspections and re-dig program activities.
• Responsible for the oversight of the Company’s in-house and external gas construction and maintenance inspection services resources.
• Contributes to the reports of the Company’s gas quality control activities including audits, tracking of corrective measures, and ensuring continuous improvement of quality control practices.
• Responsible for developing, leading and managing a team of Quality Control Specialists.
• Will be assigned an ERP role and will support Gas or Electric during any ERP or Work Continuation event as required.

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skills:

• Requires thorough knowledge of gas construction and maintenance standards, work practices and procedures, and safety requirements
• Requires knowledge of the planning, scheduling and oversight of quality control projects, assessments and audits
• Requires working knowledge and use of gas business information and office automation
• Requires strong technical writing and oral communication skills
• Must be familiar with MS Office suite and have the ability to adapt to other PC based software tools

Education:

• Bachelor’s degree in Engineering, Business, related discipline or equivalent experience
• Master’s Degree or MBA preferred

Experience:

• Five (5) to ten (10) years of experience in gas distribution, utility or technical experience

Licenses & Certification:

• Will be expected to become Eversource Operator Qualified

Compensation and Benefits:

Eversource offers a competitive total rewards program. The annual salary range for this position is $109,210.00 to $121,340.00, plus incentive. Salary is commensurate with your experience. Check out the career site for an overview of our benefits.

Working Conditions:

• This position is categorized as safety-sensitive for the purpose of drug testing. Successful applicants shall be subject to a pre-assignment drug test if the individual is currently in a non-safety sensitive position. As an employee in this position the individual shall be subject to random drug testing. A positive drug test will result in disciplinary action.
• Work is performed both in an office environment and does require time in the field to conduct audits, training and to resolve complex problems.

• The physical demands described here are representative of those that must be met by and employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently required to sit, talk, and hear. The employee is occasionally required to walk; use hands and fingers to operate, handle, or feel objects, tools, or controls; and reach with hands and arms.
• The employee must occasionally lift and or move up to 15 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Occasionally exposed to explosive gas, high-noise levels, and traffic and construction site hazards.

• Must be available to work emergency restoration assignment as required.

• Must be available to travel between MA/CT/NH as necessary.

Mental Aspects:

• Work includes analyzing, planning, organizing, evaluating and documenting.
• This role works in an environment that often requires the performance of multiple simultaneous activities, where deadlines need to be met and work is performed under pressure while involving significant business commitments and results.

Leadership Behaviors/Competencies:

Set and Communicate Direction and Priorities

• Communicate priorities and goals (company, department, team)
• Show how employee’s work fits in
• Provide business updates, news
• Communicate, communicate, communicate

Build Trusting Relationships

• Role model honesty/integrity in communication and action
• Balance “getting results” with concern for individual needs
• Have honest dialogue with employees; get to know them

Manage and Develop People

• Set realistic performance objectives and expectations
• Give ongoing, honest feedback; coach for success
• Recognize good performance
• Visit crews in the field
• Remove obstacles to day-to-day performance
• Provide tools, information, training

Foster Teamwork and Cross-functional Collaboration

• Encourage cooperation/remove obstacles between work groups/departments
• Encourage collaboration/peers helping peers

Create a Diverse, Inclusive Workforce

• Ask for employee input on work process/practice improvements and before implementing change that will affect them
• Encourage ideas

Lead Change

• Deliver effective, positive communications about change to your team
• Exhibit a “can-do” attitude to successfully implement changes in priorities and work processes
• Respond positively to new demands or circumstances

Focus on the Customer

• Ensure that everyone on the team understands our customer promise and provides superior customer service
• Be a role model for the team on delivering superior customer service

Please submit a resume with your application.

Worker Type:

Regular

Number of Openings:

1

EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.