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Job Description
- Req#: 202308-118019
Provide functional and configuration expertise in support of SAP ERP and related applications mainly in the SAP SD/MM Modules.
Ensure reliable system operations and efficient issue resolution
Act as the first level support for end users for system, master data and interface related topics
Develop and maintain systems documentation including business process procedures, functional specifications, process flows
Support testing and implementation of fixes and enhancements (including new processes and changes to existing ones) requested by the business in SAP
Provide technical support on roles, functions and parameters
Develop training materials and conduct briefings, demos or training sessions as needed for users and share best practices
Work with IT Support Organizations to resolve complex issues.
Work closely with other SCSM/ Super User networks to ensure coordination of initiatives.
Support cross functional projects and continuous improvement activities
Maintain effective communication and collaboration across functions
Minimum 5 years of experience with demonstrated business knowledge of SAP SD / MM modules as an expert or consultant
Supply chain experience in the pharma or logistics industry is preferred
Excellent verbal and written communication skills in English language
Knowledge and experience with SAP eWM is a plus
Bachelor degree in relevant field and/or APICS ,SAP certification (or equivalent) is a plus
Analytical mindset and problem-solving skills
An attitude to constantly learn new concepts and implement them efficiently
Good communication skills (both written and verbal) and the ability to interact across different cultures and time zones
Ability to work under pressure to meet deadlines
Ability to prioritize and complete multiple tasks simultaneously
E2E thinking and cross-functional collaboration in a global network by taking ownership and delegating decisions to the appropriate level.
Entrepreneurial mindset with the ability to constantly change or adapt in a dynamic environment.
Willingness to explore new opportunities, be comfortable with ambiguity and taking smart risks, while complying with the latest regulations.
Strategic Agility
Achieving Results
Feedback and Coaching
The Position
The Opportunity
‘ We drive sustainable Supply Chain Operations & Logistics to deliver what patients need next ’ - Supply Chain Operations & Logistics Teams ensure on-time and in-full delivery of products, documents and data along the global E2E supply chain of Roche Pharma.
We provide right first time order, inventory and logistics management services by effectively collaborating with different partners, CMO/suppliers and customers around the world as one end-to-end network.
As a Supply Chain Systems Manager (SCSM), you enable the order, supply and distribution management functions by ensuring reliable system functionalities and compliant data and process standards across the global E2E supply chain operations network and act as the primary support of the systems solutions for the user community.
Your Impact
Your general accountability is defined by the Roche corporate directives, guidelines and operating principles, as well as by the company's core values and behaviors.
The key responsibilities of a Supply Chain Systems Manager are:
Who you are
Competencies
Links his/her responsibilities with the mission of the whole organization.
Regularly updates plans to reflect changing circumstances.
Focuses on activities that provide the most value
Is goal-directed, persistent; driven to achieve objectives & key results.
Self-accountable for meeting commitments.
Recognizes the contributions of peers.
Seeks timely and candid feedback on his or her performance.
Gives appropriate feedback to colleagues within the larger organization.
Actively manages her or his career to broaden the view, pursue personal development and increase the personal impact.
Who we are
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
Basel is the headquarters of the Roche Group and one of its most important centres of pharmaceutical research. Over 10,700 employees from over 100 countries come together at our Basel/Kaiseraugst site, which is one of Roche`s largest sites. Read more.
Besides extensive development and training opportunities, we offer flexible working options, 18 weeks of maternity leave and 10 weeks of gender independent partnership leave. Our employees also benefit from multiple services on site such as child-care facilities, medical services, restaurants and cafeterias, as well as various employee events.
We believe in the power of diversity and inclusion, and strive to identify and create opportunities that enable all people to bring their unique selves to Roche.
Roche is an Equal Opportunity Employer.
About the company
606018 F. Hoffmann-La Roche AG is a Swiss multinational healthcare company that operates worldwide under two divisions: Pharmaceuticals and Diagnostics.