Kaiser Permanente

EMT/Paramedic Support Agent On Call - Remote (Must reside in Portland Metro Area or SW Washington) - Remote


PayCompetitive
LocationHillsboro/Oregon
Employment typeOther

What's your preference?

Apply with job updates
  • Job Description

      Req#: 1339662
      Employer Industry: Healthcare Services

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within the organization
      - Supportive and collaborative work environment
      - Chance to make a positive impact on patient care and hospital coordination
      - In-depth training on departmental policies and community resources
      - Engage in a dynamic role within a crucial healthcare setting

      What to Expect (Job Responsibilities):
      - Answer all incoming calls to the Regional Telephonic Medicine Center (RTMC), performing intake and triaging information
      - Coordinate patient transfers, inpatient bed placement, and ambulance transport
      - Document all phases of patient transfers, referrals, critical labs, and urgent appointments per protocol
      - Participate in internal quality assurance, insurance verification, chart reviews, and data entry
      - Maintain knowledge of departmental policies, hospital operations, and emergency transport resources

      What is Required (Qualifications):
      - Must reside in Oregon or the SW Washington area at the time of application
      - Excellent communication and triaging skills
      - Ability to manage and coordinate multiple tasks simultaneously
      - Familiarity with healthcare protocols and hospital operations
      - Experience in a medical or healthcare setting preferred

      How to Stand Out (Preferred Qualifications):
      - Previous experience in a telephonic healthcare role or patient coordination
      - Knowledge of insurance verification processes
      - Familiarity with electronic health record systems
      - Strong organizational skills and attention to detail

      #HealthcareServices #PatientCare #TelephonicMedicine #CareerOpportunity #HealthcareCoordination

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      Providing high-quality, affordable health care services and improving the health of our members and the communities we serve.